Excellent. Number one in Connecticut to represent Toyota and keeping the customer happy.
8/28/2023
Kuadwo K. VERIFIED CUSTOMER
I want you to check for me the price of Toyota 2018 camry coolant pump
8/28/2023
Edwin C. VERIFIED CUSTOMER
I’m very satisfied with the diagnosis of my RAV4 2917.The staff was knowledgeable and helpful though out the process. I’m totally satisfied with the input by Mr. Olvera and Mr. Angus Jr.(Service Advisors at Hartford Toyota).They did an outstanding job.
8/27/2023
Kayson J. VERIFIED CUSTOMER
The auto tech was communicative and updated me abkut the services needed. I was worried about the vibration in the steerinf wheel.
8/27/2023
Niro C. VERIFIED CUSTOMER
Very profesional services, answer any question very friendly
8/27/2023
Hector U. VERIFIED CUSTOMER
Felix was great! Even on a busy Saturday, he took the time to be personable and welcoming.
8/26/2023
Patricia W. VERIFIED CUSTOMER
Absolutely No Problem
8/26/2023
Jay K. VERIFIED CUSTOMER
Communication wan't great, leading to my wife spending way too much time just sitting around while my car was also sitting around. In the end, we had to reschedule and we need to bring the car in again. The text updates can be useful when someone isn't waiting, but if your customer is 20 feet away in the dealership, please just talk to us. It feels as if overall service has taken a hit since COVID. Also, getting someone on the phone to make an appointment is extremely difficult.
8/26/2023
Zenon B. VERIFIED CUSTOMER
Pleasant staff, good service
8/26/2023
Damarys R. VERIFIED CUSTOMER
I had my car towed to the dealer Janice Acosta was my service rep she was awesome very knowledgeable and answered all my questions and concerns Janice was also very sweet with great customer service Toyota is very lucky to have her on their team she is Awesome!!! very happy with my service she stayed in contact with me every step of the way!!!!
8/26/2023
Beverly B. VERIFIED CUSTOMER
He was very polite, one that I would recommend ????
8/26/2023
Lynn O. VERIFIED CUSTOMER
Service was impeccable!
8/25/2023
Andre B. VERIFIED CUSTOMER
Roy was very good at communicating and kept me to date.
He did a great job overall
8/25/2023
Joan F. VERIFIED CUSTOMER
Car is running great
8/25/2023
Wanda M. VERIFIED CUSTOMER
Good
8/24/2023
Richard S. VERIFIED CUSTOMER
Hugo Muniz is the consummate professional. His knowledge and concern for his customers is first rate. He is a credit to Toyota and the Hartford Dealership.
8/24/2023
Garth F. VERIFIED CUSTOMER
Roy went above and beyond. He deserves a raise. Absolutely phenomenal job.
8/24/2023
Lisa P. VERIFIED CUSTOMER
Always an outstanding service experience!!
8/24/2023
Daysha H. VERIFIED CUSTOMER
Felix was amazing, greeting me with a smile and a wonderful personality, answered all my questions and I did not have to wait long for my car to be serviced. Sincerely appreciate that. Give him a raise!!! :)
8/23/2023
Philip P. VERIFIED CUSTOMER
Purchased and always serviced at your dealership always satisfied, thanks