Service and Janice were fine. Labor costs were a bit of a shocker.
6/25/2021
Lydia S. VERIFIED CUSTOMER
Outstanding,informative, and very professional service!!
6/24/2021
Kelly C. VERIFIED CUSTOMER
Extremely pleasant experience.
6/24/2021
Michael P. VERIFIED CUSTOMER
Very courteous and professional staff. The service was completed within the timeframe quoted
6/24/2021
Christopher B. VERIFIED CUSTOMER
Steve did an excellent job. Five stars.
6/23/2021
Eleanor W. VERIFIED CUSTOMER
Efficient, told me honestly what needed to be done and the car was ready when she said it would be
6/23/2021
Jeanne L. VERIFIED CUSTOMER
Janice is always very easy to work with. She always answers all my questions with respect and is always very helpful. Thank you Janice!????
6/23/2021
Jannette F. VERIFIED CUSTOMER
Service was done in a timely manner. That was good. Unfortunately A coupon that displays on the Toyota website when scheduling service appointment was not applied it was for conventional oil change at $39.99. The Rep. Steve said it did not apply and was uncooperative in regards to the coupon and my oil change service. His response was that I was slightly over the 5 quarts. I believe it was .4 over. Ridiculous response especially to a loyal client of the dealer for over 15 years and who purchased two vehicles from the dealer. Obserd.
6/23/2021
Tracey L. VERIFIED CUSTOMER
Steve Elliott was very helpful and kind... thanks again
6/23/2021
James F. VERIFIED CUSTOMER
Steve did an excellent job on my car earlier today as everything went perfect!
6/22/2021
Linda A. VERIFIED CUSTOMER
I was in for a safety recall service. Steve was vey good. I had a question about my warranty and at first it looked like It had lapsed but when I returned to pick up my car Steve had looked into it again and delivered me the great news that I was covered! They did a a multi point check up, oil change! I left very happy and my car is running great!
6/22/2021
Etta R. VERIFIED CUSTOMER
Did not have an appointment when arrived. The service was done in a timely manner, which was greatly appreciated.
6/22/2021
Tanya W. VERIFIED CUSTOMER
I was satisfied with getting the problem fixed, but I was very disappointed when I got back my car to realize that a part wasn’t put back in place. The covering was still left on the floor.
6/22/2021
Amani R. VERIFIED CUSTOMER
Great. But this was also quite costly.
6/21/2021
Marcin B. VERIFIED CUSTOMER
30,000 miles service with oil and filter changes is very quick and reliable
6/21/2021
Maria P. VERIFIED CUSTOMER
Excellent service! Chip Benyi is very attentive and caring and does listen to his customers!
6/20/2021
Barbara S. VERIFIED CUSTOMER
The service worker was wonderful! He was very professional and attentive. I appreciate the quality customer service!
6/20/2021
Mark H. VERIFIED CUSTOMER
Top notch service!
Service center is very clean and staff are so helpful.
Technicians are awesome and very knowledgeable!
Highly recommend Hartford Toyota
6/19/2021
Marcella N. VERIFIED CUSTOMER
Rude service representative. Also my concern regarding my tires were not answered