Bo was excellent to work with. As a service rep, he explained everything that needed to be done and followed up by a call w/ an update and explanations for additional service to be considered. His relationship shills were great and he definitely established a rapport. I wouldn’t hesitate to bring my vehicle back 4 service with Bo!
Freeman B
5/28/2021
Selvin O. VERIFIED CUSTOMER
It is my greatest pleasure to visit Hartford Toyota and see Mr Elliot kind curious very professional.
5/28/2021
Anthony E. VERIFIED CUSTOMER
I got robbed and disrespected. I bought that car from Hartford Toyota in 2008. At that time I was happy with the service. Your technicians ripped the electrical wires out, and lied to Geico insurance that rats ate the wires. Kyle from Geico inspected the, car he found out that they lied, and refused to honor the claim. So now Hartford Toyota is saying that wires were burnt, and that is not true. So what they want to do is to charge me $4025.00 for ripping out the wires in my car. I now do not have a car to go to work. I will never do business again with you guys ever. All I asked is that you give me back my car the way I gave it you. There’s nothing wrong with it mechanically. I have paid so $441.00 for very poor, and unprofessional service. I will never ever recommend anyone to you guys period!!!
5/28/2021
Franklin W. VERIFIED CUSTOMER
The service was very good. Friendly and has a positive attitude. Great job thank you.
5/28/2021
Youstina M. VERIFIED CUSTOMER
The representative was rude. I told him I need to check with my wife about something and he replied in a sarcastic tone that I did not know what I wanted to do. Very rude and unprofessional.
5/28/2021
Michael V. VERIFIED CUSTOMER
Everything was great except I didn’t get my car wash. Am not sure if that’s a new policy.
5/28/2021
Jim F. VERIFIED CUSTOMER
Steve is the consummate professional I enjoy working with him very much
Please give this guy a raise , he deserves it and he is a credit to Hartford Toyota
Jim F
5/27/2021
Vincent M. VERIFIED CUSTOMER
Janice was very professional and very helpful when I had problems adjusting my seat before I left.
5/27/2021
John B. VERIFIED CUSTOMER
Came in without an appointment to get a brake light replaced and was taken right away.
Light replaced and I was on my way.
5/26/2021
Mohammad R. VERIFIED CUSTOMER
Very good
5/26/2021
Karen H. VERIFIED CUSTOMER
Bo is great! He’s knowledgeable, courteous and very professional.
5/26/2021
Arlene A. VERIFIED CUSTOMER
Excellent service,Janice is phenomenal
5/26/2021
Jacek G. VERIFIED CUSTOMER
Today the service was faster than last time.
5/25/2021
Greg N. VERIFIED CUSTOMER
Great job. Brakes are great, as well as the other repairs. We had credit card issues and Bo and the rest of the team were patient as we got them resolved. Gregg
5/25/2021
Hilary S. VERIFIED CUSTOMER
I think a diagnosis charge of $150 is a bit high but everything else was fine.
5/25/2021
Tony B. VERIFIED CUSTOMER
Janice was professional and to the point. She did what she promised.
5/25/2021
Phuong K. VERIFIED CUSTOMER
Easy to do overnight drop off when my car stopped on Sunday. Service was fast on Monday. Love the free ride to shop!
5/25/2021
Wendy H. VERIFIED CUSTOMER
I was greeted warmly and professionally. The task accomplished was well described and future plans presented. No time was wasted.
5/25/2021
Margaret G. VERIFIED CUSTOMER
Excellent service!
5/25/2021
Abedi D. VERIFIED CUSTOMER
Steve was very professional and pleasant. I've been to the service a couple of times with a complaint of my rotors and brakes, but no one were able to figure it out.
But today Steve and his mechanic found and fix the problem. Finally! Thank u.