Janice was truly excellent, taking care in checking me in to make sure all the information on the car and this service was accurate, and calling me that the car was ready right at the time she estimated when I checked in. She walked me to a point where I could see the vehicle, so I didn't even have to look at all for its location! Super service!
5/24/2021
Pat D. VERIFIED CUSTOMER
Great service
5/22/2021
Shelley B. VERIFIED CUSTOMER
Bo is awesome. Really good at taking care of my car in the manner I expect. Very lucky to have him.
5/21/2021
Josefina O. VERIFIED CUSTOMER
I was pleased the representative that helped me was wearing a mask.
5/21/2021
Jeffrey W. VERIFIED CUSTOMER
Only asked for one remote battery to be replaced, was charged for two at $10 each. After nest was removed from under engine cover - the technician should have automatically checked the cabin filter & fan especially since the requested service was finished before 10am and the car was at the dealer all day till 4pm.
I picked up vehicle at 4:30 and immediately recognized problem with cabin fan at which point mgr. Mike Wells took ownership of problem and cleaned out more nesting material and cabin filter $36 + tax.
5/21/2021
Courtney D. VERIFIED CUSTOMER
The service department refused to fix the issue with the car. This was our 2nd attempt at getting them to fix the issue but it was not done. The servive department people blamed ths driver for the vehicles issues. Very disappointed with our experience. Please return call @Al ****-****-xxxx.
5/21/2021
Viren K. VERIFIED CUSTOMER
Professional service friendly and cooperative.
5/20/2021
Hiram O. VERIFIED CUSTOMER
Excellent service
5/20/2021
Paula E. VERIFIED CUSTOMER
Bodan Myra got me the service for my Tires in a Timely manner with great customer service as always ! He is the best!
5/20/2021
Indra K. VERIFIED CUSTOMER
Excellent
5/20/2021
Tanveer Y. VERIFIED CUSTOMER
Overall steve can better then is doing
5/19/2021
Monique A. VERIFIED CUSTOMER
Attentive and friendly.
5/19/2021
Mark B. VERIFIED CUSTOMER
A Job well done ????????????
5/19/2021
Brenda L. VERIFIED CUSTOMER
I went for a recall and thank you
5/19/2021
Michael M. VERIFIED CUSTOMER
Too expensive first off! More than the 2 hours. Took 4 hours. It proceeded from a
Checklist like here is what we do whether or not the vehicle needs it. There sre some remarkable private garages with Toyota knowledge that I will yse from now on. $1,100.00 is far too much… Fyi, I could do most of them myself.
I was profoundly pissed!!!!!
5/19/2021
Sean S. VERIFIED CUSTOMER
No was great. Again
5/19/2021
Shirley W. VERIFIED CUSTOMER
I think they did a good Job, I have not had time to drive the car far, but so far it is running well, and they washed the car,
A very nice touch with your service
Thank you very much Steve,
Shirley W
5/18/2021
Robert G. VERIFIED CUSTOMER
So happy that I decided to buy my new car at Hartford Toyota. All of my experiences have been great so far!