We had asked for an oil change to be done at the same time of the vehicle repairs but it was not recorded or performed. We had to make another appointment and bring the car in again next week which is inconvenient since you already had the car for 4 days.
4/15/2021
Silvana C. VERIFIED CUSTOMER
Bo always acts in professional way, he has great customer services skills. He explained in detail the information about my vehicle.
4/15/2021
John J. VERIFIED CUSTOMER
Love Hartford Toyota!
4/15/2021
Michael L. VERIFIED CUSTOMER
Thank you
4/15/2021
Herman T. VERIFIED CUSTOMER
Very good thank you
4/14/2021
Leoine R. VERIFIED CUSTOMER
I was welcomed and listened to. All my needs were met.
4/14/2021
Edward D. VERIFIED CUSTOMER
Steve Elliot is very knowledgeable and professional. I appreciate his attention to detail.
4/14/2021
Truvine W. VERIFIED CUSTOMER
Janice was extremely patient and friendly. I have no idea what happened with my key, but when I was panicked, she told me it would be fine and it was. Once my car was ready, she directed me out because the car area was kind of crowded, and she did it all with a smile. I was moving slowly because I fell before coming in, and she never rushed me. I know she had plenty to do because everyone does these days. I sincerely appreciate the patience. Although, I couldn't see her face, it felt like she provided service with a smile. Thank you Ms. Acosta
4/14/2021
Kam T. VERIFIED CUSTOMER
Very well.
4/13/2021
Efstratios P. VERIFIED CUSTOMER
Chip was great
4/13/2021
Bob D. VERIFIED CUSTOMER
Yes Steve Elliott is fine but I’m just disappointed in how long it takes for my car to get simple service. Hire some more mechanics or something please!
4/13/2021
Wilfredo M. VERIFIED CUSTOMER
The service was fantastic and Cesar went about and beyond.
4/13/2021
Sureshkumar B. VERIFIED CUSTOMER
Good
4/12/2021
Donald S. VERIFIED CUSTOMER
Janice, did great, kept me fully apprised of the service on my 2013 Avalon. She's a keeper! The Lyft shuttle was also very convenient! Thanks, keep up the great work, Don (Hartford Toyota Customer for now over 16 years!)
4/12/2021
Donald S. VERIFIED CUSTOMER
Janice, did great, kept me fully apprised of the service on my 2013 Avalon. She's a keeper! The Lyft shuttle was also very convenient! Thanks, keep up the great work, Don (Hartford Toyota Customer for now over 16 years!)
4/12/2021
Gabriella M. VERIFIED CUSTOMER
Great service!!
4/12/2021
Diane M. VERIFIED CUSTOMER
Everything was simple and easy and quick. I appreciated knowing info up regarding the price and activities to be performed. Efficient and professional.
4/12/2021
Angel P. VERIFIED CUSTOMER
Good service ????????????
4/12/2021
Andrew R. VERIFIED CUSTOMER
Steve was very helpful and kept me updated during my time waiting. I believe he is a very important person in your team.
4/12/2021
Tamara B. VERIFIED CUSTOMER
He was precise and straight forward. He explained in detail what happened to the truck. He never minded that I took notes or had him repeat things. Thank you Stephen for your patience.