Mr. Muniz was very patient with me since I made an error when scheduling my service appointment. He was able to fit me in for my car service. Hartford Toyota has been good to me over the years. Great service ????????
8/18/2023
William J. VERIFIED CUSTOMER
So far everything looks good ????????, was done in an timely manner, was a little pricey.
8/18/2023
Haydee R. VERIFIED CUSTOMER
He was very attentive, polite and explained me very clear. He gave an update and good service… thanks to him
8/18/2023
Teresa Or. VERIFIED CUSTOMER
Fast professional services
8/18/2023
Hipolito A. VERIFIED CUSTOMER
Okay
8/17/2023
Rebecca L. VERIFIED CUSTOMER
Prompt, efficient and courteous … gracias !
8/17/2023
Ricardo M. VERIFIED CUSTOMER
Many thanks to Feliz for the help. He is a pro.
8/17/2023
Caroline D. VERIFIED CUSTOMER
I think when a service rep is off that Toyota should have an automated system that gives the repair case to someone who is working that day. I received no noticed all day and it’s my work car. I don’t blame him. There should be a better automated way to track repair communication with clients.
8/17/2023
Sistersally H. VERIFIED CUSTOMER
I was very satisfied with the service I received at Toyota. The young man who did the intake, Felix Olvera, was very friendly and attentive, he is a credit to this Toyota facility.
8/17/2023
Sam L. VERIFIED CUSTOMER
Best customer service. Friendly staff ??
8/17/2023
Alister F. VERIFIED CUSTOMER
It was good customer service thanks
8/16/2023
Paul G. VERIFIED CUSTOMER
Felix did a great job managing my experience…he was helpful and knowledgeable…
8/15/2023
Chase C. VERIFIED CUSTOMER
First time with Janice (typically have Bo). Janice just felt a bit short and rushed. Some items required attention but didn’t have an opportunity to really discuss them to see when they should ideally be done or to schedule their remediation. Whole experience just felt different for the first time in years of bringing multiple cars in for maintenance. No follow up is necessary, I’m sure she was just busy running around this morning.
8/15/2023
Mona F. VERIFIED CUSTOMER
I was taught long ago that if you don't have anything nice to say don't say anything at all.
8/15/2023
Joseph H. VERIFIED CUSTOMER
Janice was great! Fast, thorough, and pleasant. Couldn’t ask for more.
8/15/2023
Benjamin J. VERIFIED CUSTOMER
She’s super super nice works so hard
8/15/2023
Lucio A. VERIFIED CUSTOMER
Yes, I was very satisfied with the service provided by Felix and the store. Congratulations on his service and the structure of the store, I recommend it.
8/15/2023
Majeeshkumar G. VERIFIED CUSTOMER
Excellent service by Felix at Toyota hartford.
8/15/2023
Darling R. VERIFIED CUSTOMER
3 hour wait for an oil change and a tire rotation is insane especially when I had reserved an appointment . I purchased this vegicle brand new and Omar (our sales person) informed my fiance and I that we would get a wash and vacuum with every service (this is my second service and i have yet to receive a wash or a vacuum) I have a Toyota dealership 5 minutes from my house and still choose to drive an hour away to remain loyal to this dealership because of Omar. However, I am very dissapointed with wait time and level of service.