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Real Reviews from VERIFIED CUSTOMERS
Donald B. VERIFIED CUSTOMER
Bo provided me with efficient and knowledgeable service and care! Whenever I need service, I immediately trust his ability and professionalism!
3/25/2021
Maxime M. VERIFIED CUSTOMER
I am satisfied only thing I didn't received a car wash.
3/25/2021
Tyrone F. VERIFIED CUSTOMER
Overall, they did a good job for me.
3/25/2021
Albert K. VERIFIED CUSTOMER
Easy quick appt.Efficient service people
3/25/2021
Ibrahim K. VERIFIED CUSTOMER
Didn't receive any details about the service or an eta. Took almost an hour and a half and forgot to wash the car even. Had to wait extra for a quick wash and drove away with the car still dripping. Not the best service I've recieved.
3/25/2021
Sean E. VERIFIED CUSTOMER
Bo was very clear and courteous with me during my service and made me comfortable throughout the process.
3/24/2021
Juan S. VERIFIED CUSTOMER
Janice was professional and cordial
3/24/2021
Sally B. VERIFIED CUSTOMER
Bohdan is the best. He always takes the time to answer my questions and always walks me to my car. I always make sure to look for him when I get to the shop. Excellent service!
3/24/2021
Jan P. VERIFIED CUSTOMER
Janice was so friendly and very helpful. This was my first service appointment and I feel I made the right choice. She made a good first impression.
3/24/2021
Carmelo S. VERIFIED CUSTOMER
No more surveys thanks
3/24/2021
Maria V. VERIFIED CUSTOMER
Mr. Archidiacono was the perennial gentleman and I'd venture to further state, an asset to Hartford Toyota... It was a great experience. Thank you.
3/24/2021
Greg S. VERIFIED CUSTOMER
Janice was great and had my car ready on time as promised!
3/23/2021
David L. VERIFIED CUSTOMER
Service was ready in lab hour for a recall and routine service. Thank you
3/23/2021
Richard S. VERIFIED CUSTOMER
There was miscommunication with Lyft on the shuttle back. I wish the driver had called me when he arrived. He sent me a text, which I did not notice, and then he just left.
3/23/2021
Swati S. VERIFIED CUSTOMER
Steve made the process extremely easy and satisfying.
3/23/2021
Anita S. VERIFIED CUSTOMER
Excellent service....as always! Chip is amazing. He’s extremely knowledgeable and able to explain my car’s “issues” to me. The world would be a better place if he could be cloned to provide customer service everywhere.
3/22/2021
Everice M. VERIFIED CUSTOMER
Thanks
3/22/2021
Hector M. VERIFIED CUSTOMER
Appreciate the factory recall n lack of appointment was managed without fuss.
3/22/2021
Margarita H. VERIFIED CUSTOMER
I was so happy that it was a part recall. I don’t remember getting a notification from you saying that there was a recall. But thank you for solving the issue. I was thinking of selling the car to get rid of the problem. Thank you again. I have a concern with your Hartford store, I bought my car from you and I referred my daughter to buy her car and you was supposed to refund or give me $200.00 for the referral someone and it’s about one year and a few months and have not received it. It’s not about getting the money it’s about principle. I will buy another car but unfortunately NOT with the Hartford Store and I will NOT refer any one to that store. Thanks Margarita H
3/21/2021
Steve S. VERIFIED CUSTOMER
Well organized service team
3/21/2021