Kyle was engaging and informative. He is also following up on a credit for the oil change service to be applied to the 313/21 invoice. Kyle provided a genuine experience. Thank you.
3/14/2021
Raphael E. VERIFIED CUSTOMER
No explain all about of car.
3/14/2021
Miguel S. VERIFIED CUSTOMER
Yo quiero reporta que el día de hoy me sentí muy mal con el servicio que le dieron a mi carro fue muy malo y siento que lo lleve arreglar algo pero salio peor de como lo llevé la persona que me atendió no esta listo para atender más personas en hartford toyota creo que el no debería esta en esa compañía que es tan prestigiosa la forma que el discutió con migo no es lo correcto mi toyota higlander necesita ser chequada
3/13/2021
Natividad N. VERIFIED CUSTOMER
Kyle was awesome very professional.especially when he said call him directly if it happens again. You don’t hear that much.and I loved they picked up my car.i work at the hospital and give out Toyota number.thank you so much ????????????
3/13/2021
Beverly D. VERIFIED CUSTOMER
Janice was the first person to get up and greet me. She pulled up my information including my prepaid plan. In approximately one hour I received a call from her information me that my vehicle was ready for pick up. I felt at ease with her and she made me feel comfortable.
3/12/2021
Angella T. VERIFIED CUSTOMER
Steve was extremely courteous and helpful he went above and beyond to resolve an issue in getting my tires replaced by tires for life last service representative had no clue on that process. Steve is an asset to Toyota and he deserve a bonus for his great customer service and the ability to listen to the customers. Going forward I will request him at future car service.
Thank you
3/12/2021
Joyce J. VERIFIED CUSTOMER
Kyle was very helpful, knowledgeable and courteous. I had an appointment, and he made sure, things were promptly.
3/12/2021
Nilanjana M. VERIFIED CUSTOMER
Steve Elliot is awesome management player
3/12/2021
Raj P. VERIFIED CUSTOMER
Exceptional service. We moved from New Hampshire and always had my vehicle serviced by Toyota. Now I aim to make your dealership my permanent service shop for my 4Runner. I am very very grateful for the wonderful service.
Thank you very much.
Raj
3/12/2021
Janis B. VERIFIED CUSTOMER
Having been informed about progress on service and respectful and courteous was appreciated.
3/11/2021
Betty I. VERIFIED CUSTOMER
I am waiting for them to return my car to me tomorrow. They called and told me it was fixed but he did not have anyone to assist him in driving it back to me. I want it back tomorrow. I was told by Toyota they would tow it back to me. Thanks for your help. I really appreciate your courtesy. Betty I
3/11/2021
Peter T. VERIFIED CUSTOMER
Kyle was professional and friendly. Called me promptly when my car was ready.
3/11/2021
Guocun Y. VERIFIED CUSTOMER
Please with the work and how Bo handled it.
3/10/2021
David V. VERIFIED CUSTOMER
Steve has been wonderful these passed few years, you are lucky to have him.
3/10/2021
Lori S. VERIFIED CUSTOMER
I am curious by nature and appreciate knowing details. Kyle was patient and knowledgeable in fielding my many questions and provided clear and detailed answers. He was quite helpful and great with following up and providing updates and appropriate communications. He gets a "thumbs up" from me.
3/10/2021
Jean Frantz. VERIFIED CUSTOMER
Great service nice people thanks
3/10/2021
Susan A. VERIFIED CUSTOMER
Steve was very good in explaining the work that had to be done on my vehicle and the importance of why the work had to be done for my safty.
3/10/2021
Maureen K. VERIFIED CUSTOMER
Bo is the best!
3/10/2021
Erlin O. VERIFIED CUSTOMER
no happy
3/10/2021
Jason T. VERIFIED CUSTOMER
Janice has been great. Set a new level of customer satisfaction