I am completely satisfied with the service I received.No complaints with the service A job well done. Thank you.
2/21/2021
Anne D. VERIFIED CUSTOMER
Took care of all my recalls instead of the one I came in for, car running well and happy with the clean waiting room and friendly atmosphere
2/21/2021
Nadine B. VERIFIED CUSTOMER
Thanks!
2/20/2021
Walter S. VERIFIED CUSTOMER
Very good
2/20/2021
Richard M. VERIFIED CUSTOMER
Very helpful and friendly.Good to do business with.
2/20/2021
Mohammad R. VERIFIED CUSTOMER
Always very bad experience. This time key( was not in my vehicle. I went back to dealership and asked for the key back and no one was able to help me out and they brought me to manger explain him when I got my van back there was no key inside vehicle and he didn’t even had time to listen to my story and I was told they will be contacting me once they find it and they never called me and I called them back and no one response me and this time I am using my second key
2/19/2021
Kathleen M. VERIFIED CUSTOMER
I appreciate Bo. He always takes excellent care of me and keeps me informed
Of the work needed to keep my car in the best and safe condition. I highly recommend him.
2/19/2021
Chris A. VERIFIED CUSTOMER
I didn’t have an appt. but they took me in. I had something hanging under the car and it was fixed within an hour. Left with piece of mind!
2/19/2021
Margaret L. VERIFIED CUSTOMER
He's great. Helpful and kind. Thank you!
2/19/2021
Melissa F. VERIFIED CUSTOMER
Very friendly and efficient service.
2/19/2021
Juan A. VERIFIED CUSTOMER
N/A
2/18/2021
Gregory C. VERIFIED CUSTOMER
Expensive for a oil change
2/18/2021
Qaid A. VERIFIED CUSTOMER
Great service
2/18/2021
Paul B. VERIFIED CUSTOMER
Bo was friendly and made me feel assured that my car was in good hands. He also provided me with the information I wanted to know. Excellent service.
2/17/2021
Hung D. VERIFIED CUSTOMER
Amazing representative. Love how honest she was , very detailed and informed.
2/17/2021
Steven H. VERIFIED CUSTOMER
Mr myta was very professional during all phases of my interaction with him, he represented Hartford Toyota well.
2/16/2021
Luiza M. VERIFIED CUSTOMER
He’s very good. He explained me all issues about my car. And always he’s very polite and very professional.
2/16/2021
Aziza M. VERIFIED CUSTOMER
Steve continues to provide the highest level of professional service and very pleasant to deal with.
2/16/2021
New Way. VERIFIED CUSTOMER
- Went in for a scheduled oil change and tire rotation at 9:39am.. Thinking I could make it to work on time for 11:30am. Service advisor Steve Elliott indicated I should be done by a little before 11am, I was okay with this. I was not notified it would be taking longer, instead I had to look for him and ask him when it’d be done for him to tell me he “doesn’t know, maybe 20 minutes”.. At this point it’s around 11:20am. No sense of urgency or apology for the delay, nothing along those lines. Then he tells me that there’s some repairs that need to be done ASAP, I tell him they cannot be done today. I was told that my driver belt was “soaked in oil”, which, thankfully I know a bit about my car and checked it out when I got home. Belt was not oily whatsoever, not a drop of oil. Not only did they waste my time, but they also flat out lied. I bought this vehicle new at this same dealership over a decade ago, and have been servicing it at Hartford Toyota since. This is the last time I will receive service from Hartford Toyota, unfortunately. I don’t typically write these, as I fear they’ll impact someone’s job, but I feel they tried to take advantage of me, and that is not okay.