Account discount should have been applied sent in mail
General vehicle check should have been done
Thank you for the opportunity
12/27/2020
Evalyn M. VERIFIED CUSTOMER
Thank you for all your help!
12/27/2020
Gildardo M. VERIFIED CUSTOMER
Good
12/27/2020
Edwin S. VERIFIED CUSTOMER
I’m really satisfied with your service effectively and quickly
Excellence personal service
Thank you
12/27/2020
Juan M. VERIFIED CUSTOMER
Good servers
12/27/2020
Rui R. VERIFIED CUSTOMER
Everything was professionally done In a timely manner
12/27/2020
Oweens F. VERIFIED CUSTOMER
Good service
12/27/2020
Jeanne R. VERIFIED CUSTOMER
Kyle was a great service person, but an even better human being. He gets an A++ for saving a stunned bird while we were checking in. And I’m also so happy to have non-chattering wipers!!! Made my day!
12/25/2020
Sherese F. VERIFIED CUSTOMER
Kyle was very professional and assisted me with my needs. I do think this is outside of Kyles control, there need to be a system in place for when a service takes his lunch another of his/her peers back them up with closing out completed work. I had to wait an additional hour after my oil change was done because no assisted when Kyle went to lunch. No fault of his own as he should take his lunch break.
12/24/2020
Alvaro M. VERIFIED CUSTOMER
Everything is fine.
12/24/2020
Wattsaver VERIFIED CUSTOMER
For the second and possibly the last time I was very disappointed in my service experience at Hartford Toyota! Slow and seeming almost annoyed to greet me as well as late to deliver the car. I’m not likely to return either of my two vehicles for service again! Will look elsewhere for purchasing too.
12/24/2020
Lynn B. VERIFIED CUSTOMER
Very nice, clear, asked me if I had any concerns- just right.
12/24/2020
Carrie P. VERIFIED CUSTOMER
My tire pressure light has been going on and off. Kyle offered to keep my vehicle overnight to make sure the problem was not present in the morning.
12/24/2020
James H. VERIFIED CUSTOMER
As usual, Hartford Toyota does great job servicing both vehicles that we purchased at Hartford Toyota.
Kyle is outstanding and keeping me informed, and getting my vehicle ready as soon as possible, and keeping me updated on it.
12/24/2020
Luis A. VERIFIED CUSTOMER
Amazing job guys, thankyou
12/24/2020
Nina T. VERIFIED CUSTOMER
12:00 Kyle came with 'issues', one being 189. Brake flush. I told him my husband did this in July. He said he would have them double check that & I was there til 1:38 to be told it hadn't been listed as done 'there' so it was brought to my attention. Not sure why it took an hour 38 minutes to tell me that...
12/23/2020
Patrick Z. VERIFIED CUSTOMER
Cesar was very helpful and knowledgeable. He explained that the repair on my vehicle would take between 2-2.5 hours and your staff completed the job in less than 2..a great testament to all..thank you and as always keep up the great work!!!