Good service. We didn't have to wait to long. Very efficient.
12/17/2020
Louise B. VERIFIED CUSTOMER
Merry Christmas!
12/17/2020
Dedra B. VERIFIED CUSTOMER
Janice did a great job servicing me with my car... she was so sweet and very helpful. I just love her
12/17/2020
Alan E. VERIFIED CUSTOMER
Very friendly, courteous, and efficient from check in to completion. Took time to review the safety inspection checklist results.
12/17/2020
Claire C. VERIFIED CUSTOMER
My care rides like new again. Thank you.
12/16/2020
Pedro A. VERIFIED CUSTOMER
Excellent job
12/16/2020
Joe W. VERIFIED CUSTOMER
The device as ways Good.I will be Back.
Joe W
12/16/2020
Marc A. VERIFIED CUSTOMER
Service was Great!! As usual. Janice was spot on and and a good team player! And represents Hartford Toyota well!
Thank You
Marc A
12/16/2020
Anthony M. VERIFIED CUSTOMER
While my technician was very pleasant and work completed I want to advise you of something that was a bit disturbing. I dropped the car off at 10:00am. I advised the service rep that my wife was picking me up and I would return later when the service was complete. He said service would approximately 3 hours and car would be ready at 1:00pm. He said he would call me on my cell phone when the service was. complete. I didn’t hear anything by 2:00pm. Called and was given the service reps voice mail. Left message. Called again at 2:30 still no response but the receptionist did advise the car was ready to be picked up. Communication from my service rep could have been better.
12/16/2020
Amarjit S. VERIFIED CUSTOMER
She is good nice customer service. As she said that they clean inside and wash but I see they did not clean inside. I am not sure that, was the part of the service or not. Thanks
12/15/2020
Shalyn C. VERIFIED CUSTOMER
Due to time constraints I only had two hours to wait and Janice was accomodating.
12/15/2020
Christine B. VERIFIED CUSTOMER
Only one small problem - when I got my keys back the remote was not attached to the key & I was panicking. I had to call the service Dept to find out where it was. The person I spoke with was extremely helpful but that had never happened in the many years I’ve been a customer of Toyota.
12/15/2020
Wilfredo G. VERIFIED CUSTOMER
Everything was fine .
12/13/2020
Hector R. VERIFIED CUSTOMER
Yes
12/13/2020
Beatrice H. VERIFIED CUSTOMER
Great service
12/13/2020
Joe G. VERIFIED CUSTOMER
Profesional
12/13/2020
Leszek J. VERIFIED CUSTOMER
Exelent services
12/13/2020
Elizabeth S. VERIFIED CUSTOMER
I appreciate Janice Acosta very much she was able to get me in for an oil change. Was very nice since I had called her the day prior of the day she gave me the appt. She was very helpful and her service over the phone was really good. She seem like she's a people person and treated me very well even in person when I went there. Shes awesome. No complaints about her and her higher up should be very satisfied to have someone like her work there.
12/13/2020
Daniel B. VERIFIED CUSTOMER
When you text someone that the vehicle is done make sure the service is actuallly completed.
12/13/2020
Karen H. VERIFIED CUSTOMER
Bo and his team are very professional and welcoming. They keep us informed on cost and progress to complete the service. They’re grea!