I really appreciated that they took the time to try and figure out what was wrong with the vehicle. Then, when they were unable to get the climate control error to happen again, they did not charge me for the time they took looking.
12/12/2020
James W. VERIFIED CUSTOMER
All was fine.
12/12/2020
Jeff P. VERIFIED CUSTOMER
Service manager was unprofessional and did not take care of my vehicle as he should have, I spent 3 and a half hour, which should have taken at least an hour and a half , he left work and did not let me know about my vehicle , I had to go to another service manager who tried to charge me for an invoice I had already paid for, l have a sick wife whom I had to spend all that time away from her. I recommend something to be done, also two free oil change does not satisfy my whole day spent at Toyota where I always come for service. Unsatisfied????
12/11/2020
Remilien L. VERIFIED CUSTOMER
Thankyou so much for your excellent welcome and for the job you do for me.May God bless all of you abundently.
12/11/2020
Rose Marie. VERIFIED CUSTOMER
As always service by everyone was great
12/11/2020
Marshall K. VERIFIED CUSTOMER
Understood issue and offered me a couple of reasonable solutions. Completely satisfied.
12/10/2020
Shannon B. VERIFIED CUSTOMER
Timely, professional, friendly.
12/10/2020
Martin V. VERIFIED CUSTOMER
Hi, I was very impressed with the service I received yesterday from Toyota! I loved too, that I could drive my car directly into the service garage! Job well done! Thank you.
12/9/2020
Dayton W. VERIFIED CUSTOMER
Steve was great! I came in on & he was able to help me get a few things taken care of, gotta love it!!
12/9/2020
Jeannette G. VERIFIED CUSTOMER
Very happy w my service advisor
12/9/2020
Annmarie T. VERIFIED CUSTOMER
Janice is an excellent representative of the Hartford, CT Toyota Superstore. She is thoughtful and accommodating
It was a pleasure working with her.
12/9/2020
Joe W. VERIFIED CUSTOMER
I appreciate Janice getting my senior discount and keeping me informed about status and necessity for the work.
12/9/2020
Jodie V. VERIFIED CUSTOMER
I’ve only remained a loyal customer because of Chip Benyi.
12/9/2020
Samuel L. VERIFIED CUSTOMER
Steve and Chip are very helpful. Good representives to toyota
12/9/2020
Jessie And. VERIFIED CUSTOMER
Friendly and completed the job before the scheduled time ????
12/9/2020
Inc F. VERIFIED CUSTOMER
Not happy about the fact that my new Toyota bed cover leaks as bad as it does and I’m supposed to just except that that’s the way it is, and was told not to put stuff in the area were water leaks to avoid from getting wet, I have had trucks for the last 30 years with similar covers and have never had to deal with that, I would like a total refund for this cover so I can get a different one that doesn’t leak, I’m already at a loss of over a $1000 dollars because of a box of battery operated tools got completely filled up with water and trashed them, let me know how to get my money back for this, Chris Barrepski- ****-****-xxxx
12/9/2020
Issam M. VERIFIED CUSTOMER
They did what asked for and they gave me a full report about my car plus they were so attentive and finished in time
12/8/2020
Miriam F. VERIFIED CUSTOMER
Kyle was very helpful, however I know the the car still has a problem that it hasn't been resolved.
12/8/2020
Zoraida C. VERIFIED CUSTOMER
Steve was patient, polite, and answered my questions without a sign of aggravation, which to me is very important.