Cesar was great, very professional, explained everything clearly. Positive experience.
10/14/2020
Isobel S. VERIFIED CUSTOMER
You don’t need to contact me. I was just kept waiting a long time after my vehicle was ready. It wasn’t a big deal, just not up to your usual standard.
10/14/2020
Nancy N. VERIFIED CUSTOMER
Too slow
10/14/2020
Muhammad A. VERIFIED CUSTOMER
Waste of Time, They don’t have parts for Lexus! Which they should Because Lexus is made by Toyota!
10/13/2020
Ronald K. VERIFIED CUSTOMER
Great service for great cars love my all-wheel-drive sienna van
10/13/2020
Marshall K. VERIFIED CUSTOMER
I was not scheduled for service but they were able to quickly fix my problem. Excellent service; friendly, efficient and knowledgeable employees.
10/13/2020
Tyrone F. VERIFIED CUSTOMER
Overall, I felt hartford Toyota did a great job .
10/13/2020
Lynn R. VERIFIED CUSTOMER
The service was fast and efficient. Service coordinator was professional and provides great communication and service!
10/13/2020
Kevin B. VERIFIED CUSTOMER
She was very kind and helpful.
10/13/2020
Rebecca L. VERIFIED CUSTOMER
Good service very satisfied
10/12/2020
Carolyn S. VERIFIED CUSTOMER
She was kind and courteous
10/12/2020
James N. VERIFIED CUSTOMER
Thank you!, good job!
10/12/2020
Jordan L. VERIFIED CUSTOMER
Kyle was awesome, funny and easy to work with. A true asset to Hartford Toyota
10/11/2020
Sandra A. VERIFIED CUSTOMER
Very Good
10/10/2020
Sharon O. VERIFIED CUSTOMER
I noticed several customers, including myself, were confused whether or not to enter bays for service. Need to be better signage to let customers know to proceed to bay
10/10/2020
Tamara B. VERIFIED CUSTOMER
Excellent service.
10/10/2020
Kathy K. VERIFIED CUSTOMER
I asked for a loaner car which they said they would provide. I confirmed it the day before. I got there and they said that I could not have a loaner car. Thank goodness I went early. They said that they could get it done while I waited. I needed to get to work! I saw that they were done with my car and was told that I could take my car. The key was in the ignition. They called me to tell me that they had my key fob. So I had to go back again to get it. This caused me a lot of stress about getting to work on time. I wanted to avoid this stress by getting a loaner car which I confirmed and they wouldn’t give me one. Not happy at all!
10/10/2020
Elizabeth P. VERIFIED CUSTOMER
Thank you for your service and attention you take proud on your job
10/10/2020
James S. VERIFIED CUSTOMER
My car was not fixed yet. Recall part has been back ordered.