Steve Elliot and Service department is an outstanding!
9/2/2020
Jennifer G. VERIFIED CUSTOMER
Last time I had my oil change I had a $10 coupon in my account that I was told it was for my next oil change. But this time I had a diff gentleman assist me and he told me the $10 was for tire rotation not oil change. So was a little upset that the guy that did my oil change few months back told me it was towards oil change. But apparently now it wasn’t.
9/2/2020
Albert K. VERIFIED CUSTOMER
Ok
9/2/2020
Melissa H. VERIFIED CUSTOMER
No was great. Sad there was no coupon or discount offered though
9/2/2020
Robert F. VERIFIED CUSTOMER
Excellent job by Chip and crew. We’ll be back!
9/1/2020
Carlton M. VERIFIED CUSTOMER
I'm satisfied with the service today and looking forward to visit next time.
8/31/2020
Armando J. VERIFIED CUSTOMER
Wish everyone is as helpful as Kyle. Good people with great customer service is very hard to find.
8/31/2020
Tamara B. VERIFIED CUSTOMER
Bo is remarkable. He and the technician were thorough. Thank you
8/31/2020
Diane L. VERIFIED CUSTOMER
Jashaira handled the issues with my car in a most professional and thoughtful manner, explaining the adjustments that Toyota has made in taking into consideration the effects of COVID.
8/31/2020
Stephanie P. VERIFIED CUSTOMER
I was taken in at my appointment time, Steve explained everything that was going to happen with my vehicle and he answered some other questions that I had.
Great customer service by Steve, he is an asset to your service department.
Thank you!
Stephanie P
8/30/2020
Muhammed S. VERIFIED CUSTOMER
There were a lot of delays in handing over the car after it got ready .i am not worried about the time it take to do actual repair . I waited at least 30 min after I saw car ready and washed .Hartford Toyota need to think about Mechanism wherein if one employee is busy , other folks taking up the work in order to avoid inconvenience to customers . Also I was told that they are understaffed as a reason for delay . Such information need to be disclosed upfront when booking appointment so that customers are either ready to wait or take up maintenance else where . Overall disappointed with the support I received .
8/30/2020
Miguel G. VERIFIED CUSTOMER
Everything was good. He was nice.
8/29/2020
Sloane S. VERIFIED CUSTOMER
Excellent service
8/29/2020
Tracy S. VERIFIED CUSTOMER
Steve was fine! But another man sitting in one of the booths (an employee with the same role) had no mask and that made me very uncomfortable.
8/29/2020
Angel M. VERIFIED CUSTOMER
She was awesome and really really helped me out and made me understand what I needed to do from now on everytime I go i want her to take care of me noone else please thank you
8/29/2020
Marc A. VERIFIED CUSTOMER
Thank You!
8/28/2020
Pamela K. VERIFIED CUSTOMER
Perfect!!!!
8/28/2020
Josefina O. VERIFIED CUSTOMER
She was professional, friendly and helpful.
8/28/2020
Adrienne D. VERIFIED CUSTOMER
Was in out good job thanks for your service.
8/28/2020
Joann D. VERIFIED CUSTOMER
Bo is an asset to Hartford Toyota. He went above and beyond with service and professionalism