Had appt 730 a.m. recall rear suspension on 2006 Tacoma. 830 informed inspection proved replacement.930 informed all parts not inhouse, part coming in from Manchester. 1100ish, completed, I mentioned at beginning just had frame replaced and repair person need transmission fluid checked. Told every visit 12 point fluid check. When handed final paper to sign stated leak around casket transmission, and recommended fix.
Wish it was offered during the 3.5 hr wait. Left there unsure how urgent to have repaired.
8/28/2020
Rick S. VERIFIED CUSTOMER
I was fully apprised of the service on an ongoing basis which was much appreciated
8/28/2020
Ray P. VERIFIED CUSTOMER
Keep up the great work...
8/27/2020
Hector M. VERIFIED CUSTOMER
Do you guys do great job thank you
8/27/2020
Janet G. VERIFIED CUSTOMER
The customer service was wonderful.
The only problem I have is when I bring my car in for service it takes so long for me in the waiting room to get the car back on the simplest little item as an oil change or rotating the tires. I made an appointment for a specific time. When my husband takes his truck into the businesses to get the oil change he’s pretty much out in 20 minutes That is with an appointment. Just don’t understand why it always takes two hours when I come there each time. It makes me dread wanting to come in as I am so busy.
8/27/2020
Marc G. VERIFIED CUSTOMER
I needed parts for my car seat and was told it would be over three thousand dollars. I pee’d my pants. Not sure if I will ever go there again
8/27/2020
Todd W. VERIFIED CUSTOMER
great service
8/27/2020
Lilith H. VERIFIED CUSTOMER
Will wait to see if issue comes back.
8/27/2020
Elinor G. VERIFIED CUSTOMER
Very friendly and efficient. I like the fact that you looked at the whole car not just change the oil. Good job!
8/27/2020
Linda H. VERIFIED CUSTOMER
Steve did a great job in assisting us. Thank you for taking care of us on our recent visit.
8/27/2020
Ahmed A. VERIFIED CUSTOMER
Good good. Good
8/27/2020
Valentina P. VERIFIED CUSTOMER
Steve Elliot was very helpful. Service was finished quicker than I expected.
8/26/2020
Garth F. VERIFIED CUSTOMER
Very pleased with the service that Toyota offered. Superb customer service
8/26/2020
Jeanette B. VERIFIED CUSTOMER
Always great service at Hartford Toyota! Friendly and professional staff!
8/26/2020
Nadia K. VERIFIED CUSTOMER
Bo is my go-to guy!
8/26/2020
Geraldine D. VERIFIED CUSTOMER
He is the best service supervisor I have ever met when I go there I always want to deal with them I purchased my car from that superstar on Weston street and I have been completely and totally satisfied with the service from both if any buddy ever recommends where to purchase a car I will definitely recommend Toyota on Weston street and ask for the service man 0TI consider him the best there is and all the years I’ve been purchasing automobiles you should have more people like him thank you for asking Geraldine D
8/26/2020
Andrea D. VERIFIED CUSTOMER
Service was quick and efficient. All my questions were answered politely. It's appreciated.
8/26/2020
Nick M. VERIFIED CUSTOMER
Bo is great, on top of things, excellent communicator.
8/25/2020
Frank F. VERIFIED CUSTOMER
Bo is absolutely terrific. He’s great with customers in terms of interpersonal communication and extremely knowledgeable about mechanics overall. I actually knew his Mom going back 45 years ago when we worked at the same facility. At that time Bo was just a teenager and already had a passion for working on cars. He is my Service Advisor of choice when bringing my vehicle in for upkeep every 5,000 miles. Bo and Guy Pagliano are key contributors to the sound image of Hartford Toyota when it comes to top notch sales and service. ????????????????
8/25/2020
Sharon M. VERIFIED CUSTOMER
My husband was upset that they told me rotation was due when I told him one tire was bad. He also the service he told me was needed was not necessary because we bought the car there and records should have been there with services that were done