Excellent service-work by techs and communication with all excellent!!! Thank you!!!!
8/9/2020
Barry P. VERIFIED CUSTOMER
Friendly staff- thorough explanation of service
8/9/2020
Michael G. VERIFIED CUSTOMER
Very poor policy regarding repairs. Originally quoted $2000 for a repair only to have a supervisor knock it down to less than $600. This is not a failure of this particular employee but a common problem company wide. If the policy was one of honesty, perhaps dealers would have a better reputation.
8/9/2020
Shunnette C. VERIFIED CUSTOMER
No complaint or concern, the service received was very much appreciated.
8/9/2020
Gopal G. VERIFIED CUSTOMER
I got better service today.
8/8/2020
Melissa C. VERIFIED CUSTOMER
I always have amazing service at Hartford Toyota. With everything going on in the world, it’s a breath of fresh air to deal with professional and knowledgeable people.
8/7/2020
Sergio C. VERIFIED CUSTOMER
No comments.
8/7/2020
John D. VERIFIED CUSTOMER
Service was compleated sooner than I expected and the entire service department was great
8/7/2020
Kenneth R. VERIFIED CUSTOMER
Quick and complete
8/7/2020
Michael R. VERIFIED CUSTOMER
Thank you Bo!
8/6/2020
Mark H. VERIFIED CUSTOMER
Best service I have experienced.
8/6/2020
Luis L. VERIFIED CUSTOMER
The installation of the emblem rav4 are not even and the cables are visible I talked with the service person and told me to come back tomorrow I hope it gets fix
8/6/2020
Shamel L. VERIFIED CUSTOMER
Kyle always goes above and beyond to make sure myself and my family have satisfactory experiences at Hartford Toyota. Kyle was at lunch when I picked up my vehicle but I have to give a big shout out to Ceasar. I worked with Ceasar in the past and he took great care of me at pick up. It's nice to know that even when Kyle is not available there are other people around that will do an excellent job as well! Thank you both, always a pleasure working with you.
-Dr. Lewis
8/6/2020
Baston P. VERIFIED CUSTOMER
Excellent job
8/6/2020
Serena D. VERIFIED CUSTOMER
Kyle was was lovely
8/5/2020
Sierra L. VERIFIED CUSTOMER
Items from my center console were slung all across my back seat after my service. This was very disappointing.
8/5/2020
Silvana C. VERIFIED CUSTOMER
He has wonderful customer service skills, so professional, and knowledgeable of his work
8/5/2020
Thomas L. VERIFIED CUSTOMER
Had appointment to have parts that I was told were in. Dropped off car only to find parts not available. This is the second time thus has happened and will be the last. I am taking my business to another dealer. Steve had a very smug attitude and offered no solutions. If he showed up at another dealer—-I would not use them either. I am sure to tell multiple people about my service appointment at Hartford Toyota today.
8/4/2020
Nirjala R. VERIFIED CUSTOMER
Stephen is always very helpful !!! He vehicle every tine I needed service right away and service it right away. Very grateful for such reliable service I got every tine I had called, even when main service line busy, I call Stephen on direct Line and I am very satisfied with service I have been getting. Thanks a bunch!!!
8/4/2020
Carolyn W. VERIFIED CUSTOMER
Stephen Elliot was outstanding and very patiaent with me as I tried to explain a problem with tires. I was very impressed with his level of customer service