Very friendly and knowledgeable,also exquisitely professional
6/27/2020
Usha S. VERIFIED CUSTOMER
Bo, you were correct. The wipers are amazing. Thanks for the prompt and effective service.
6/27/2020
Walter L. VERIFIED CUSTOMER
Excellent work
6/27/2020
Nadine B. VERIFIED CUSTOMER
I was only a bit put off by how long I had to exit for a tire rotation and wiper change. I came in for a 10:30 AM and did not leave until 1:32 PM
6/27/2020
Debra S. VERIFIED CUSTOMER
Ok. I was completely satsfied and Kyke was a very nice and helpful young man.
6/27/2020
Doris B. VERIFIED CUSTOMER
Jashaira was awesome.
6/26/2020
Dora S. VERIFIED CUSTOMER
Buena atencion del personals Toyota super store
6/26/2020
James H. VERIFIED CUSTOMER
As usual, Harford Toyota provided clean, efficient, and courteous service
And Kyle was professional, and keep me in the loop during the service
6/26/2020
Betsy W. VERIFIED CUSTOMER
Hartford Toyota is the only service center that I will bring my vehicle to. I completely trust that Bo will make sure my Prius is properly serviced without trying to sell me other services that aren’t necessary. In the past I’ve had problems with other service centers selling me services that weren’t needed. I also appreciate that the waiting area is clean, roomy and inviting while I wait.
I’ve had Hartford Toyota service my vehicles since 2013 and Bo was the primary service representative , they are the best!!!
6/26/2020
Jeffrey W. VERIFIED CUSTOMER
Ms. Torres was very professional and provided very good customer service, patiently explained the services & the cost for each. Keep up the good work.
6/25/2020
John D. VERIFIED CUSTOMER
Did what was asked and got the estimate that I asked for
6/25/2020
Margaret L. VERIFIED CUSTOMER
Bo is really easy to work with. I've been lucky enough to have him help me for my last two visits.
6/25/2020
Michelle B. VERIFIED CUSTOMER
I had a 12 pm prescheduled appointment today and I showed up and they told me about 1.5 hours. I had a 2:10pm dr visit and I barely made it. They did not even wash my car because I would have been late so I told them not to. I don’t understand why with an appointment why I had to wait so long?? Luckily it was a nice day and I could be outside because the waiting room was filled with people.
6/25/2020
Andrew W. VERIFIED CUSTOMER
Very sociable thorough and complete.
6/25/2020
Kevin G. VERIFIED CUSTOMER
I am pleased with the service though I believe that an oil change and tire rotation could be performed a bit quicker that two and a half hours. Kyle was very good at expressing the findings of the inspection as well as recommendations.
6/25/2020
Scott J. VERIFIED CUSTOMER
I appreciate working with your dealership. Everyone is helpful and polite. Cesar was very helpful yesterday in helping me with a gas door issue and hope he can find me an answer.
Thank you
Scott J
6/25/2020
Jeffrey N. VERIFIED CUSTOMER
Waited 2 hrs. and 15 min. for an oil change. I arrived on 6/24/20 at 10:30 and left at 12:45. I've been coming to the dealership for service for 17 consecutive years. I received a receipt for the service plus a receipt from another customer? I usually receive a comprehensive safety report including an alignment check, but didn't get the report this time. Obviously, less than satisfied with this visit. Jeff Nogas ****-****-xxxx
6/25/2020
Micheal R. VERIFIED CUSTOMER
Even though I was am out of town visitor with a non-trivial issue, Kyle took time and initiative to explore all possible avenues to address the issue. He was thorough, informative, and very professional and took time to understand the issue. He is an excellent representative for your service organization.