Cesar was very professional and courteous..answered all my questions to job completion.
6/14/2020
Elsa P. VERIFIED CUSTOMER
Fast and easy! Everyone was very pleasant! From the techs to the service reps. Thanks for everything!
6/14/2020
Carlos C. VERIFIED CUSTOMER
I was. Extremely satisfied with Mrs. Torres, her service was very professional and informative. Friendly and a well representative for the Toyota Brand!
6/13/2020
Melissa T. VERIFIED CUSTOMER
Jashaira was FABULOUS! She gets a 10 on a scale of 1 to 10, 10 is best! She has nothing to do with why I was not satisfied. The issue was the cost of the service versus what I was told I would pay when I made the appointment. I made the appointment with Brittany, who told me there would be no charge for the service. She said the first three services were at no cost as long as they were done before the end of September. Upon check in, I was informed that was not true and I did end up paying. Jashaira did her best to the make it right for me and she gave me EXCEPTIONAL customer service. However I am not happy with the disparity regarding the cost. I hope to speak with some further about the matter. Leslie is the person I purchased my car from and he remains helpful to me post purchase. Both he and Jadhaira are stars in my book and represent the dealership extremely well. To discuss this further, I may be contacted at ****-****-xxxx. Thank you for the opportunity to provide feedback. Melissa
6/13/2020
Maria S. VERIFIED CUSTOMER
Caesar was very friendly and professional and explained things very clear eith no pressure. A plus service!!
6/13/2020
Anthony M. VERIFIED CUSTOMER
Experience was efficient and pleasant. Took less time than they initially indicated. Proper protocol was take in light of COVID 19 conditions.
6/13/2020
Omar Y. VERIFIED CUSTOMER
Absolutely I will do it with pleasure
6/12/2020
Sister Elizabeth. VERIFIED CUSTOMER
Everything was fine. Very good service.
6/12/2020
Lillian K. VERIFIED CUSTOMER
I don't drive as much as I used to and as a result have not had it serviced every six months as I used to do. I will be going back to doing that. I truly appreciated having the car picked up and brought back! Thank you so much!
6/12/2020
Jasim A. VERIFIED CUSTOMER
Everything was great. Service advisor was amazing. She did a great job. Thank you
6/12/2020
Richard V. VERIFIED CUSTOMER
Jashaira was on top of everything. Nice dealing with her. Extremely friendly
She needs to be recognized
6/12/2020
Jamie M. VERIFIED CUSTOMER
Kyle was very good, I like working with him. Explains things well. Great experience overall
6/12/2020
Vanessa C. VERIFIED CUSTOMER
Jashaira Torres was great to speak with during my visit. She let me know what would be done with my vehicle and called me when work was complete. It was nice to receive such great service!
6/12/2020
Sopheis H. VERIFIED CUSTOMER
Very nice young man, he answered all my questions. Thank you
6/11/2020
Beverly G. VERIFIED CUSTOMER
This is the BEST service we have ever received from any dealer. Really happy.
6/11/2020
Dean C. VERIFIED CUSTOMER
Car delivered on time with service completed, Steve was great.