There was some confusion on the amount of time the service was going to take.
Bo went above and beyond which allowed me to get the service I needed.
With employees like Bo I will be returning for more services
5/31/2020
Crystal Ann. VERIFIED CUSTOMER
They were pretty quick and went over what was done to my car. And I liked that I got an estimate of what it will cost me at my next visit at 30,000 miles so I can budget accordingly.
5/30/2020
Kenneth L. VERIFIED CUSTOMER
Well
done
5/30/2020
Cathleen B. VERIFIED CUSTOMER
Bo was great but the person who scheduled service told me it would take an hour and it was closer to 3 hours for oil change and tire rotation. Need to more accurately assess the wait time. Otherwise everything was great.
5/30/2020
Natalie C. VERIFIED CUSTOMER
Bo was great!
5/30/2020
Samuel B. VERIFIED CUSTOMER
Great customer service!! Pleasant to deal with!!
5/29/2020
Rosa B. VERIFIED CUSTOMER
Muy buena muchas gracias Jashaira. Y toyota team.
5/29/2020
James A. VERIFIED CUSTOMER
I had a lot of questions about the work that the technician recommended I have done. Kyle did an excellent job explaining to me why it was necessary and/or advisable. He also made me aware of a couple of discounts I could use to reduce the bill a bit.
5/29/2020
Leon C. VERIFIED CUSTOMER
I had an appointment for oil change and sat over 2 hrs for it to be done , I’m not bringing my car there again , I’ve been taking my car there over year now
5/28/2020
Mortimer M. VERIFIED CUSTOMER
Steve was helpful and did his best to reduce the cost of my repairs. In addition, he assisted me in picking up my vehicle from my home during the Covid 19 pandemic. I really appreciated this service.
5/28/2020
John N. VERIFIED CUSTOMER
None at this time
5/27/2020
Steven W. VERIFIED CUSTOMER
I brought my car to have a service done and have the A/C system checked because it was making noise the other day. Kyle and team did a great job in being thorough to try and recreate the problem, which unfortunately did not re-occur. But I appreciate his efforts to try and get to the bottom of my complaint.
5/24/2020
Peter B. VERIFIED CUSTOMER
He was very through and informed
5/23/2020
Isaac N. VERIFIED CUSTOMER
Steve Elliot was a pleasure to deal with. Steve was a true professional. Kindly told me I may have a two hour wait because it was busy. Saying that didn't have me in limbo. The Toyota team had me out in just over an hour. Steve answered all my questions without hesitation. Then after my service explained what was done. Simple. That's what it's about. You should be happy to have him on your team. Isaac J Nelson
5/23/2020
Marco G. VERIFIED CUSTOMER
He is very professional. I am sastifayti.
5/23/2020
Elaine M. VERIFIED CUSTOMER
Very good service.
5/23/2020
Alexander B. VERIFIED CUSTOMER
He is the best
5/22/2020
Rupert B. VERIFIED CUSTOMER
Thank you for a excellent job
5/22/2020
Dennis S. VERIFIED CUSTOMER
Great service and quality work. Thank you
5/21/2020
Julio C. VERIFIED CUSTOMER
Communication was great and she was very friendly. Probably the best experience I’ve had at Hartford Toyota