Hugo was very helpful and answered all my questions. I wasn’t there as long as I thought I would be.
6/23/2023
Lisa K. VERIFIED CUSTOMER
For the second time, I’m having electrical problems with my 2017 RAV4, but I was told the battery was low for some reason. Nobody could find any reason why it would be low, and now I’m driving a Toyota that I can’t trust. I bought a Toyota because it supposed to be the most reliable car in the air and it’s leaving me stranded more often than I would like. That said, Beau is an amazing service advisor, and jump through hoops to make sure that I was happy with what went on. He and Jennifer are what keep me at Toyota of Hartford for service. They are also why I would probably buy my next Toyota from your dealership.
6/23/2023
Kyle C. VERIFIED CUSTOMER
Bo did a great job explaining all of the recommended services for my mileage interval. He also walked me through in detail the final invoice and explained all charges which I appreciated. He is a great service advisor!
6/23/2023
Edgar V. VERIFIED CUSTOMER
He did a great job
6/23/2023
Harold Y. VERIFIED CUSTOMER
Hugo was good to work with.
6/23/2023
Michael C. VERIFIED CUSTOMER
Roy was fantastic. Got me to the travelers where I was volunteering and back again to pick up my car. The best service!
6/22/2023
Truvine W. VERIFIED CUSTOMER
Felix was polite and honest about recommended service that I requested but wasn't due to have. I love the video update after the inspection. The wait time was within the time promised. Thanks for the friendly, efficient customer service!
6/22/2023
Belinda H. VERIFIED CUSTOMER
Polite, efficient. Very manable. Quick service
6/22/2023
Tanweer S. VERIFIED CUSTOMER
Janice Acosta is really good with professional services.
6/22/2023
Lydia S. VERIFIED CUSTOMER
Very professional,knowledgeable,personaable,and commendable.
6/22/2023
Muhammad B. VERIFIED CUSTOMER
The service advisor was very helpful
6/21/2023
Ingrid F. VERIFIED CUSTOMER
Very professional and kept me informed
6/21/2023
Carla A. VERIFIED CUSTOMER
Service was great!
6/21/2023
Annamarie D. VERIFIED CUSTOMER
Person who took car not good at communicating. Not friendly
6/21/2023
Maheshkumar P. VERIFIED CUSTOMER
Best service ever
6/21/2023
Nilanjana M. VERIFIED CUSTOMER
Bo is an excellent service expert who makes the customer very happy
6/21/2023
Maryellen Or. VERIFIED CUSTOMER
Great service!
6/21/2023
Howard Q. VERIFIED CUSTOMER
The service was excellent.
6/21/2023
Ann M. VERIFIED CUSTOMER
Very professional and quick to offer help.
6/20/2023
David M. VERIFIED CUSTOMER
Steve is THE best, he listens,, explains and answers any questions.
I always seek him out when coming for service
Chris (?)the mechanic I road tested with was also excellent