My family and I always come to Bohdan because he make us feel comfortable when working with him.we trust his feedback and recommendations on our vehicles. Thank you Bo
9/25/2023
Jeffrey F. VERIFIED CUSTOMER
I am very pleased with the results of the service I received Hartford Toyota. All of this begins with our service representative ( Steve Elliot). !! We will continue to make Hartford Toyota, our car’s service dealership.
9/25/2023
Paris G. VERIFIED CUSTOMER
Janice was a pleasure to work with. She gave great estimates of how long the work on my car would take. She provided a no pressure environment for me to make a decision about what further work I needed to have done.
9/25/2023
Richard L. VERIFIED CUSTOMER
Ms Acosta has a pleasant personality, and explained things well. Nice to work with.
9/25/2023
Sara Z. VERIFIED CUSTOMER
Hugo was helpful with my check in however the service person didn't "clock out" of my vehicle when they were done working on.
I noticed my vehicle be pulled into the waiting area however I no one came to get me to tell me it was done. I ended up waiting about 45 minutes (it was fairly busy with cars coming and seemed short staffed) before I went to Hugo and asked if my vehicle was done. He asked my last name, told me it was not ready in the system and I told him that my car had been sitting in the area in front of him for about 45 minutes. He said that sometimes he does not get notified and was apologetic. He confirmed that it was my car, and checked me out.
It was not Hugo's fault that my car is incorrectly logged, but it was unfortunate for me that I waited almost an extra hour for no reason.
9/24/2023
Gloria T. VERIFIED CUSTOMER
It was rushed and impersonal.
9/24/2023
Khalid J. VERIFIED CUSTOMER
Ee
9/24/2023
Nadine B. VERIFIED CUSTOMER
Hugo was very professional and sweet. He’s a great service rep.
9/23/2023
Alpha Iota. VERIFIED CUSTOMER
Excellent customer service
9/23/2023
Betzaida M. VERIFIED CUSTOMER
Happy with the service.
9/23/2023
Roberta S. VERIFIED CUSTOMER
There was an icon displayed on my car’s screen that I had learned was something about my tires. I called the dealership and, by a stroke of fortune, Mr Myra answered the call. He advised me to bring the car in and that I could get the tire pressure adjusted and, of great importance, there would be no charge for the service. Indeed, not only was there no charge, the wait time was not to bad. Please thank the technicians and thanks to Bo as well
9/23/2023
Michael F. VERIFIED CUSTOMER
great service thank you
9/23/2023
Margaret K. VERIFIED CUSTOMER
Very efficient, friendly and excellent service.
9/22/2023
Anastasiya C. VERIFIED CUSTOMER
Great service!
9/22/2023
Ronald D. VERIFIED CUSTOMER
The check in check out process was very smooth. However the car was not vacuumed. When I bring my car to the local Valvoline shop for an oil change, they also vacuum the floor, and for less money.
I was a little disappointed in that.
9/22/2023
Christopher P. VERIFIED CUSTOMER
The only think I can say is that you should provide a discount to veterans
9/22/2023
Charles C. VERIFIED CUSTOMER
Janice is the best.
9/22/2023
Thomas C. VERIFIED CUSTOMER
The the service was fine. My only complaint is the 10,000 mile oil and filter change.
9/21/2023
Ruth R. VERIFIED CUSTOMER
Very helpful!
9/21/2023
Natividad N. VERIFIED CUSTOMER
She is awesome i was confused with text being sent.. My phone wasn’t working.
She did return my calls to explain .thank you so much have a great day????