I love coming here, everyone is so nice and transparent with what they are doing to my car. I will never not come here to get my car serviced.
5/8/2023
A&T T. VERIFIED CUSTOMER
Great service
5/8/2023
Jorge L. VERIFIED CUSTOMER
This is not related to Janice service since she was GREAT this last time. This is an more complex issue. I went to get my car serviced, knowing that I has to replace 2 tires from last visit. I had a 10 am appointment and after the car inspection I had two options, or coming back at 3 pm that day to finish the service or coming the next day early in the morning since I had a trip to do to Boston same day. I accepted the offer for next day. Issue is that next day they tell me that my tires are different models from the same brand and I could either install 2 and 2 or 3 and 1. How is that even possible if I've always got my service there? That means that my car had different models from months and no one could tell? I take my car there almost every 2 months because I drive a lot. This cost me a lot of that day of rescheduling and now I wonder if I'm even getting what I'm paying for the times I've got a tire in there. I just want to tell Janice always does a great job and this is more an issue for the mechanic team since they see my car ALWAYS. And this cost me a lot.
5/7/2023
Niro C. VERIFIED CUSTOMER
I had problems with appoinment, but you resolve very profesional way. Excelent services today.
5/7/2023
Sandra B. VERIFIED CUSTOMER
I was very satisfied with the service that I received. Also love the plan discount that Boe introduced to me.
5/7/2023
Charlotte M. VERIFIED CUSTOMER
Roy was very kind helpful and made my experience very pleasant!
5/7/2023
Halil M. VERIFIED CUSTOMER
Fast and friendly service. Answered questions before even asking- kept me informed and walked me to seating area. Great customer service. Clean and comfortable space to wait. First Toyota vehicle and very pleased.
5/6/2023
Berisford L. VERIFIED CUSTOMER
Thank you Roy and Hartford Toyota for the great service I received.
5/6/2023
Billy K. VERIFIED CUSTOMER
Bo has been fantastic! Great customer experience. Will come back!
5/6/2023
Tyrone F. VERIFIED CUSTOMER
Everything was good.
5/5/2023
Brandon B. VERIFIED CUSTOMER
Felix is seriously a cool kat, so no complaints there. Truly bummed that my car wasn't washed. Every other time I've had service there it's been washed. So what's the deal?
5/5/2023
Peter K. VERIFIED CUSTOMER
Steve’s always great!
5/5/2023
Ujunwa D. VERIFIED CUSTOMER
Hugo minis was really patient and very helpful
5/5/2023
Louine J. VERIFIED CUSTOMER
It makes me feel good when I know that my car is being taken care of by the dealt. I am satisfied with my service.
5/4/2023
Ronald K. VERIFIED CUSTOMER
Always a pleasure having my van serviced at Hartford Toyota. One first class operation
5/4/2023
John D. VERIFIED CUSTOMER
Job well done. Thank you Bo
5/4/2023
Robyn J. VERIFIED CUSTOMER
Janice was great to work with. I appreciate her transparency and clear breakdown of what I needed and why. It makes me feel much more comfortable going in.
5/4/2023
Clarence L. VERIFIED CUSTOMER
Steve Elliott had both an outstanding personal and professional demeanor and carried out his job flawlessly!