Steve was halo fly in explaining the services and went above and beyond to assist me with some questions. Definitely a good employee and secured me as repeat business.
3/21/2023
Nashema C. VERIFIED CUSTOMER
Steve Eilliot was ok he made me feel like I was a bother, but overall my experience with Toyota company is always great!!!!
3/21/2023
Josue N. VERIFIED CUSTOMER
Es demasiado caro por cambiar los brakes pads
3/21/2023
Peter K. VERIFIED CUSTOMER
Stephen is always so helpful and ready to assist with our car servicing needs!
3/21/2023
Brian L. VERIFIED CUSTOMER
Janice was extremely courteous and quick with her tasks! Made for a wonderful service call. Well done!
3/20/2023
Evalyn M. VERIFIED CUSTOMER
Excellent customer service. Thank you very much. Evalyn M
3/20/2023
Richard H. VERIFIED CUSTOMER
Friendly and competent team! You take good care of my car, and you have been the only place I’ve taken it for service this past 17 years!
3/20/2023
Kelly G. VERIFIED CUSTOMER
Janice is always up beat and provides great customer service.
3/20/2023
Liljana X. VERIFIED CUSTOMER
I am very satisfied with the service done to my vehicle, veri good customer service
3/19/2023
Suljo O. VERIFIED CUSTOMER
Thank you for everything Professional job 5 stars!
3/18/2023
Averyell P. VERIFIED CUSTOMER
I was very happy with the service today, Bohdan took his time to ask me what was wrong and needed to be checked out he was wonderful to me and I thank you.
3/18/2023
Elizabeth Or. VERIFIED CUSTOMER
Great Service as always
3/18/2023
Wilma R. VERIFIED CUSTOMER
Was able to make appointment same day and service was done in less then 1 hr.
3/18/2023
Eustace S. VERIFIED CUSTOMER
Steve was very thorough and helpful in laying out my choices in what had to be done. He was friendly and professional. Thanks
3/18/2023
Jeanne L. VERIFIED CUSTOMER
Hugo was very thorough in his explanations of the work to be done. He also answered my questions on a couple of topics. That made me feel comfortable.
3/18/2023
Chloe F. VERIFIED CUSTOMER
Steve Elliot was disrespectful to us the customers, unprofessional, dismissive, and rude. Had made an appointment two days in advance for 11 am and waited until just after 4 pm just to receive my car even though it was sitting and ready to be pickup up for at least an hour before then. Steve made no attempts at initiating communication (had to ask about the car diagnostics, when it will be ready, etc) and when prompted about the time estimate (after seeing the car ready), he whined about ‘having 30 customers’ ahead of us (but I had to wait 7 hours with an appt?) and being understaffed, guess what? Not my problem. spoke nastily to us, if you hate your job, then quit, this is not the industry for you. Spoke to the services manager (hey chip!) he also did Jack about it. Would not recommend Toyota Hartford at all! :( i left a message for GM Jim Webster, and I look forward to hearing back.
3/17/2023
Khalid A. VERIFIED CUSTOMER
Very high price
3/17/2023
John D. VERIFIED CUSTOMER
Excellent customer service. Very knowledgeable and helpful. I understood my issues. Did not sell me on more than I need.