Bogdan was wonderful. He explained everything that was being repaired, answered all my questions. He went above and beyond my expectations. I will definitely be returning in the future for all my vehicle needs.
3/9/2023
Philip B. VERIFIED CUSTOMER
Bo has been with me since I purchased the car. He provides outstanding service. You are fortunate to have such a competent and dedicated person on your team.
3/9/2023
Joseph S. VERIFIED CUSTOMER
Very competent woman
3/9/2023
Eric T. VERIFIED CUSTOMER
Janice Acosta and your team were great! Got my car in and out in under an hour!
3/8/2023
Erica B. VERIFIED CUSTOMER
Janice was most helpful and professional. She's a great asset to Hartford Toyota.
3/8/2023
Donna R. VERIFIED CUSTOMER
Superb service!
3/8/2023
Not Provided. VERIFIED CUSTOMER
Very pleased at the entire experience, including greeting, communication of propose services, Communication during the service repairs including to the correspondence for repair quotes and unexpected early completion of the work. + Uber to work !
3/8/2023
Mark T. VERIFIED CUSTOMER
Your systems were down and you wanted to charge me 35$ for a tire rotation that was covered by my plan. Clearly I don’t have much confidence in your business
3/8/2023
Antonino C. VERIFIED CUSTOMER
It was fast. They texted me with updates. Janice went over the service list and want know if I had any questions. She also said if I needed help or had any questions when I got home. Don’t hesitate to ask. Thank you and so far I have had a great experience with Hartford Toyota.
3/8/2023
Tommy C. VERIFIED CUSTOMER
Thank You
3/7/2023
Moises I. VERIFIED CUSTOMER
Gracias, a Janice por su atención personal , lo aprecio mucho a ella, me da mucho gusto, de encontrarla ella.
3/7/2023
Oliver G. VERIFIED CUSTOMER
Very satisfied
3/7/2023
Angel R. VERIFIED CUSTOMER
Janice was very experienced, kind, and very friendly. In this industry you need more people like her. I have had some really bad but she has made up for all of them Thank you Janice Acosta I was very happy with your service.
3/7/2023
Ahmet E. VERIFIED CUSTOMER
initial quote was lower and bumped it up after , bait and switch
3/7/2023
Tracy A. VERIFIED CUSTOMER
Mr Myta was a great help and knowledgeable. I appreciate his service!
3/5/2023
Pedro R. VERIFIED CUSTOMER
I brought my car in for a regular oil change. When they finish I was call to get the car and they informed me that somehow they broke part of my steering wheel. I was shown the part of where the phone control were in pieces. I had to wait for them to look where to get the parts and had to schedule to bring the car in 5 days until they receive the new part. Awaiting scheduled date to get done.
3/5/2023
Luis A. VERIFIED CUSTOMER
Janice Acosta, shows a lot of professionalism and knowledge, she is a person who pays attention to the minimum requirements and provides a very high quality customer service!!...so it is always a relief and great satisfaction to return to the dealer and be attended by her.
3/5/2023
Tony P. VERIFIED CUSTOMER
Express service was great ???? Janice was kind and very knowledgeable. A++++
3/5/2023
Keith D. VERIFIED CUSTOMER
Bo got me in and out quicker than expected.
3/5/2023
Craig G. VERIFIED CUSTOMER
Janice did an amazing job today!
I am very unhappy that I have to come back for a third time for a simple recall service for the third brake light. This is unacceptable and is in no way a reflection on the service I received from Janice.