Steve was very professional and respectful he was ready to help me out he's remarkable and outstanding
1/21/2023
James P. VERIFIED CUSTOMER
Estelle was very pleasant to work with. Explained all the charges well. I also appreciated the car being washed. A nice bonus.
1/21/2023
Linda F. VERIFIED CUSTOMER
She was quick to give me status updates and explain everything that was going on
1/21/2023
Sandra B. VERIFIED CUSTOMER
She is the first service provider that actually got back to me efficiently and kept me informed in a long time of coming to Toyota very happy with her performance and attitude was fantastic
1/20/2023
David V. VERIFIED CUSTOMER
Steve has always taken care of me and my Sienna,I commend him for a job well done.
1/20/2023
Alex F. VERIFIED CUSTOMER
Great service and quick
1/20/2023
Kristofer S. VERIFIED CUSTOMER
Bo is a local, state, and national treasure. He provides above and beyond customer service, and clearly explains service plans. Top rating!
1/20/2023
Lindsey W. VERIFIED CUSTOMER
She was great. Enjoyed working with her!
1/20/2023
Richard S. VERIFIED CUSTOMER
Janice Acosta - very pleasant and helpful - a pleasure to work with her
1/19/2023
Mercidita B. VERIFIED CUSTOMER
Miss Acosta is so nice and does her job well. I’m so satisfied!
1/19/2023
Alberto M. VERIFIED CUSTOMER
She was really nice and informative.
1/19/2023
Alison P. VERIFIED CUSTOMER
Great job
1/19/2023
Austin L. VERIFIED CUSTOMER
Janice was super friendly and clearly explained the work that needed to be done. Super helpful.
1/19/2023
Edwin E. VERIFIED CUSTOMER
Hola si muchas gracias muy profesional en su trabajo el carro en buenas condiciones
1/19/2023
Niem P. VERIFIED CUSTOMER
Excellent service
1/19/2023
Leo K. VERIFIED CUSTOMER
The advisor suggested to do 2 additional work and told me that it can be done in an hour and a half and I agreed. After that time I was told that one of the recommended work was not performed because the hour and a half ran out. I suggested to the advisor that she should have checked with whether I could wait to get the job done. She said that the time for the job couldn’t be extended because that was promised and that was it. it soundex to me that the policy is to honor the tome promised was to be kept to improve customer's satisfaction but it backfired in my case. i asked to speak to the manager to voice my complain and at some point he said that they could do the work if i wanted or could wait longer but the advisor daid that she already tried yo do that but there were no technician available which confirmed my suspicion that she was given a time to do the job and if it couldn't be done they just move on to the next job. Now i have to make another appointment to have the work done and waist half a day to get the job done. I am asking that management give me a call regarding this issue and how they will correct the wrong.
1/18/2023
Prathyusha C. VERIFIED CUSTOMER
Good experience
1/18/2023
Nirma S. VERIFIED CUSTOMER
Bohdan is very courteous & helpful with any questions I asked.