Service representative was completely dismissive of the issue I experienced in my new Highlander .After asking for the manager another representative suggested they run a diagnostic test and the issue was then identified .
12/17/2022
Tim C. VERIFIED CUSTOMER
Janice is a fantastic service representative. She is always attentive, thorough, and timely.
12/16/2022
John H. VERIFIED CUSTOMER
You have a great service department with a great staff
12/16/2022
Katrina D. VERIFIED CUSTOMER
Janice and the team took perfect care of me from the moment my car pulled into the garage to when I walked though the driveway to pick up my car. Everything was quick and professional. There were no surprises, except that my car was done by mid day. I can't say enough how happy I am to work with Janice and have my car purchases and service through Toyota!
12/16/2022
Karen M. VERIFIED CUSTOMER
Very professional
Bo answered all of my questions
Thank you!
12/16/2022
Amy F. VERIFIED CUSTOMER
Steve, Bo and the entire team at Hartford Toyota, were extremely courteous and helpful. I’m very grateful for their help.
12/16/2022
Ken M. VERIFIED CUSTOMER
It was an exceptional experience!!!!! Thank You so much
12/16/2022
Yedukondalu K. VERIFIED CUSTOMER
Charged $150 , no clue what the outcome is
12/16/2022
Faith L. VERIFIED CUSTOMER
Very pleased with the service
12/15/2022
Patricia S. VERIFIED CUSTOMER
When I come in to have my car serviced, the waiting areas are clean and well lit. The staff are friendly, knowledgeable and readily explain what my car needs without making me feel talked down to because I’m a woman. Thank you!
12/15/2022
Kiet D. VERIFIED CUSTOMER
Estell was exceptional knowledge and honest . Very satisfied. Will come back for future repair. Thank you .
12/15/2022
Judy P. VERIFIED CUSTOMER
They got my android auto back on line for me and answered all my silly questions.
12/15/2022
Alberto P. VERIFIED CUSTOMER
WOW perfect, one of the better service experiences I have had in a long time. Thanks Bo for your curiosity and professionalism. Hands down will be back once my car has any issues again.
12/15/2022
Janckarin M. VERIFIED CUSTOMER
It was a good experience, Steve was very kind
12/14/2022
Nilanjana M. VERIFIED CUSTOMER
Excellent service provided by Bo
12/14/2022
Jeffrey F. VERIFIED CUSTOMER
Knowing that when one of our cars needs service and a call to Hartford Toyota and Steve Elliot, we are going to receive the correct information and work that should be done. We are long time customers!
12/14/2022
David M. VERIFIED CUSTOMER
Steve was helpful from start to finish.
He presented me with an option for completion of my repair which I had not considered.
He took into consideration my scheduling needs.I am extremly pleased with his service.