Scott was excellent in explaining the recall situation, and then taking care of me when I brought in my truck. He is one of the most capable and kind customer service reps I’ve ever worked with.
12/10/2024
Dan A. VERIFIED CUSTOMER
He was very good he kept me informed and was very helpful
12/10/2024
Frank M. VERIFIED CUSTOMER
Employees were very friendly and the service was great
12/9/2024
John D. VERIFIED CUSTOMER
Blain was really helpful.
12/8/2024
Robert H. VERIFIED CUSTOMER
There is no other person I would trust with my truck other than Heidi! Honest, to the point, friendly and knows my name! That is not service, that’s a fine example of a business relationship!
12/8/2024
Stanley M. VERIFIED CUSTOMER
He was professional and courteous
12/8/2024
Robert L. VERIFIED CUSTOMER
Quick and friendly
12/8/2024
Karen W. VERIFIED CUSTOMER
Heidi is the best !!!
12/8/2024
David B. VERIFIED CUSTOMER
I have worked with Heidi M Burns for years and she is the best service person i have ever worked with also when o have a question about my truck or car she has the answer I'm glad that I met her and don't want to work with anyone else at Henry Brown but her.
12/7/2024
Jacob P. VERIFIED CUSTOMER
Robert was awesome to work with. Thank you.
12/7/2024
Joe Q. VERIFIED CUSTOMER
Thanks
12/7/2024
David N. VERIFIED CUSTOMER
Lou is great.
12/7/2024
Mill Irons. VERIFIED CUSTOMER
As always great service at Henry Brown. The employees are great and always very friendly and accommodating
12/7/2024
Billy L. VERIFIED CUSTOMER
It's always a good experience dealing with Blain.
12/6/2024
Pete C. VERIFIED CUSTOMER
Did not program the replacement key correctly. Charged an unsupported "shop" fee when no shop supplies were used.
12/6/2024
David G. VERIFIED CUSTOMER
Totally satisfied.
12/6/2024
Susan H. VERIFIED CUSTOMER
Lou Silva is a great service advisor! I do not know much about cars and maintenance, but Lou does. He let's me know if I need a specific part immediately or if it will probably be needed at the next visit. I trust Lou.
12/6/2024
John A. VERIFIED CUSTOMER
Raul took the time to go for a test drive and ask questions regarding the problem. The service was done quickly. I was notified of the fix and it was ready to go.