Lou took care of me even though I got my service date wrong. Thank you for taking care of a happy customer.
10/28/2024
Justin S. VERIFIED CUSTOMER
I don’t recall working with Heidi unless she was working in the back-end. I have purchased two cars with Henry brown over the last year and have nothing but positive things to say about all of the associates. Sean Tinsley is honestly the best salesperson I’ve ever worked with, he is a large reason why I switched from Ford trucks to GMC. I also purchased another truck in the last year from a dealer in the same complex as Henry Brown and there was a stark contrast in transparency and service. Sean went above and beyond to find me exactly what truck I wanted. I wanted a lower trim, highly optioned HD truck. I gave him a list of “must have” features and he made sure I got the exact truck I was looking for - nothing more and nothing less. Sean set the standard for customer service when I purchased a Yukon for my wife last year, which is why I came back to him this year. I will continue to purchase from Sean and from Henry Brown. Also need to mention Joe (Finance Manager) as he also gave great customer service.
10/27/2024
Earl W. VERIFIED CUSTOMER
I wanted to get more info about what was being done. I know it was a software update but it would have been nice to know what was changed.
10/27/2024
Harry Y. VERIFIED CUSTOMER
The service was well done and within a good timing
10/26/2024
Karen H. VERIFIED CUSTOMER
Susie was rude and condescending. When I had to bring my two month old car in with what they told me was likely a battery. I was told I could pick it up the nest day. For a battery and that there are no loaners and I could go to another dealership. Basically i can go elsewhere. Last car I'm buying from Henry Brown and I definitely won't deal with hee again. She is right, I can find another dealership.
10/26/2024
Darton S. VERIFIED CUSTOMER
Nice and fast and good work.
10/26/2024
David H. VERIFIED CUSTOMER
Blain was considerate and helpful! I appreciate the efficient service! Thank you! Norma Hastings
10/25/2024
Brian F. VERIFIED CUSTOMER
As usual, Joe always cares about the customer. And like he always does for me he was awesome.
10/25/2024
Teddy T. VERIFIED CUSTOMER
Raul is awesome and always get my truck taken care of quickly and professionally
10/25/2024
Darton S. VERIFIED CUSTOMER
They forgot to give me my car wash coupon
10/25/2024
Jason S. VERIFIED CUSTOMER
Good service
10/25/2024
The Mark. VERIFIED CUSTOMER
I like Joe !
10/24/2024
Eugene P. VERIFIED CUSTOMER
Quality Professional Service. Great communication - direct with no surprises
10/24/2024
Michael W. VERIFIED CUSTOMER
Job will done!!!
10/24/2024
Judy S. VERIFIED CUSTOMER
Always excellent service great people
10/24/2024
Richard D. VERIFIED CUSTOMER
I've been with Joe a long time. He is the best!
10/24/2024
Darleen F. VERIFIED CUSTOMER
Heidi is always great. Since I was waiting for the work to be done, she was able to get the work done quickly and had me on my way
10/24/2024
Adeline V. VERIFIED CUSTOMER
Thank you Scott:)
10/23/2024
Derek C. VERIFIED CUSTOMER
My entire family has been working with Joe Stentz for decades. He always treats us very good. Can't say enough about him. Joe is the best!