Through no fault of the service agent, I had to contact Sr. Mgmt to expedite repairs on my vehicle.
9/20/2024
Eugene D. VERIFIED CUSTOMER
Suzie is always a joy to work with!
9/20/2024
Israel H. VERIFIED CUSTOMER
Lou Silva is very helpful and great customer service would like to commend him always a pleasure dealing with Lou great guy .
9/19/2024
Joshua D. VERIFIED CUSTOMER
It was noted that DEF was topped off and clearly was not by the gage and the spill mess left on side of truck since it is corrosive and drys white. I have picture of Gage as I noticed after leaving dealership just about a mile away. Concerns me if something else was noted but not done.
9/19/2024
David E. VERIFIED CUSTOMER
Thanks Blaine my truck got so cold after Paul worked on it I had to ride home on the roof. And thank you Meme for you and Henry for having a great dealership. Everyone working for you are great , you should be very proud of them . And Meme thank you for listening to me tell you about the book from John MacArthur on The War on Children. God help the USA. Thanks again.
9/19/2024
William D. VERIFIED CUSTOMER
Lou is great!
9/19/2024
William S. VERIFIED CUSTOMER
Blain has always been professional, knowledgeable and I trust him. Henry Brown is fortunate to have him on your team.
9/19/2024
Peter R. VERIFIED CUSTOMER
Lou is awesome
9/19/2024
Johnny S. VERIFIED CUSTOMER
Well i wait almost two hours then i go look to see if my truck was ready and it was parked! So I had to go look for the gentleman that was helping me . So i found him and he tell me he was pulling up my paperwork! I would have had to wait longer if i didn’t go look for him! Good customer service is not keeping the customer waiting. I believe workers need to be reminded that the customers keep your jobs going us to buy new trucks or trade-ins customer service is just not at the sales person. It’s from start to finish.!
9/18/2024
Dylan E. VERIFIED CUSTOMER
Didn’t get a chance to meet him. But I appreciate him going to bat to get my battery covered since we just bought the vehicle. From one service advisor to another, thank you Scott!
9/18/2024
Linda P. VERIFIED CUSTOMER
Raul was friendly and knowledgeable. There was one incomplete issue. He was going to give me information regarding the film on my back window. It has started to bubble and prevents me from seeing clearly behind me as I’m driving. Evidently it is handled by others. I’m looking forward to hearing from him
9/18/2024
Jess D. VERIFIED CUSTOMER
I needed replacement batteries that I feel like should be under warranty, since the vehicle is less then 2 years old.
I was denied the warranty claim for these.
I will reach out to manufacture to see if they can help.
9/17/2024
James A. VERIFIED CUSTOMER
Joe is the best!
9/17/2024
Morris A. VERIFIED CUSTOMER
Mike Mead was out and Lou Silva jump right in and took care of me needs
9/17/2024
Etta S. VERIFIED CUSTOMER
Always GREAT
9/17/2024
Best Bet. VERIFIED CUSTOMER
Just great service
9/16/2024
Helga G. VERIFIED CUSTOMER
Heidi is the best. She is honest, upfront, and she takes care of my needs quickly.
9/15/2024
Angela C. VERIFIED CUSTOMER
I could have had better communication. My car was in your service garage for 13 days and I hadn’t heard anything so I reached out to Find out my car hadn’t even been looked at yet with no update as to when it would be looked at. I was in a loaner, so I was comfortable, but better communication on the status and timeline would have been appreciated.
9/15/2024
Norman T. VERIFIED CUSTOMER
Thanks to all of you, for such great service!
9/14/2024
Cody M. VERIFIED CUSTOMER
Heidi has always taken care of any issue I’ve had with my truck, she’s kept me informed and up to date on the process. Only service advisor I will use.