Heidi and the service team are the best! Heidi provides great customer service and service team takes good care of my Tahoe in a timely manor.
9/10/2024
Pamela D. VERIFIED CUSTOMER
Raul was very helpful
9/10/2024
Carlos H. VERIFIED CUSTOMER
We have been working with Jo for years and he has always been good to us. He deserves a special attaboy for taking such good care of our new Chevy. Thank you so much.
9/10/2024
Glynnis S. VERIFIED CUSTOMER
Raul as usual always dies a great job with our vehicle and git it back to us in a timely manner. Keep up yhe good work.
9/9/2024
Howard J. VERIFIED CUSTOMER
Heidi came through like usual.
9/8/2024
Charlie L. VERIFIED CUSTOMER
Joe was excellent and I felt like I was his top priority
9/8/2024
Vivian A. VERIFIED CUSTOMER
She will definitely get a great service review.
9/8/2024
Candi S. VERIFIED CUSTOMER
Blaine Richey did a great job, no complaints about his performance.
We did however have a major issue with the actual person servicing the vehicle. Truck was dropped off at 11:20 in the morning, husband returned around 3 my husband returned to wait for the vehicle to be completed. After waiting 2 hrs he was informed that the service tech left for the day without informing anyone that our vehicle still needed to be completed. It had never even been started. 5hrs sitting waiting for an oil change, fuel filter change and tire rotation. Vehicle was not started until Sat am and was not finished until 1:30p. 24hrs for a scheduled service should not be acceptable. In addition we were not offered any type of compensation for this inconvenience. I would to stress we were not unhappy with Blaine he did not find out about this issue until that day at close to 5pm.
9/8/2024
Charis F. VERIFIED CUSTOMER
They said 90 minutes but when I finally went to check with Raul we were 2 hours in and it looked like my car had been done for awhile. I received the text message that it was ready after I paid. Also, this was my 4th oil change so I thought it was supposed to be free. The cashier gave me 2 free car wash’s so that helped! You guys are always great tho!
9/8/2024
Jesus R. VERIFIED CUSTOMER
Blain always takes great care of my vehicle. Blain makes sure to suggest everything that needs to be done to my vehicle and does not waste my time! Blain makes sure to let me know what everything costs and how long it will take. Blain provides excellent customer service every time I bring my vehicle in. I appreciate that!!!
9/7/2024
Thomas W. VERIFIED CUSTOMER
Henry Brown service is outstanding. I’m looking forward when the 2025 GMC Denali is out to purchase.
9/7/2024
Dan S. VERIFIED CUSTOMER
Heidi is great. Thanks.
9/7/2024
John V. VERIFIED CUSTOMER
Great Service and Heidi was stellar in her customer care!
9/7/2024
Sandra W. VERIFIED CUSTOMER
I am totally pleased and satisfied with the Customer Service I received from Raul. He was always respectful, honest and very informative, I cannot ask for a better service technician. He is definitely an asset to Henry Brown
9/7/2024
Kathie S. VERIFIED CUSTOMER
The only complaint I have was that it took so long to get the part
9/6/2024
Marlin C. VERIFIED CUSTOMER
Joe is absolutely the best! I trust his counsel, judgement and customer service.
9/6/2024
Ronald E. VERIFIED CUSTOMER
It was ok
9/6/2024
Jeffery G. VERIFIED CUSTOMER
Everything went perfect! Extremely outgoing and answered all questions, I will continue to use Heidi again, thank you.
9/6/2024
Andrew W. VERIFIED CUSTOMER
Scott got me in and out within 24 hours for my faulty automatic step motors and got me back on the road!