We’re always very pleased with excellent service and outstanding support from HB staff: from our Service Advisor Joe to appointment scheduler, first assistant/greeter upon arrival, to the prompt service of cashier. Very pleased! Keep up the good work!
10/30/2020
Mike J. VERIFIED CUSTOMER
Mike Meade needs to be commended at the HIGHEST level at your dealership. I could not ask for a more competent and knowledgeable service representative.
Thank you to MIKE MEADE and to HENRY BROWN for being smart enough to keep him employed at your dealership.
Mike J
10/30/2020
Stephanie O. VERIFIED CUSTOMER
Felt like the time frame to figure out the issue took a long time I had an appointment at 740 am on Monday and didn’t find out the issue til Tuesday at 4-30pm. It’s an inconvenience to people when it comes to there vehicles for transportation. The work was done good and car sounds a lot better.
10/30/2020
Rachelle D. VERIFIED CUSTOMER
As always Blaine has great customer service! Thank you for your help.
10/30/2020
DWAYNE C. VERIFIED CUSTOMER
As always Heidi is amazing !! She always works hard to get a solution for the customer. She never leaves you in the dark with anything!! Always a pleasure she is the greatest!!
10/30/2020
Quinten M. VERIFIED CUSTOMER
Heidi always always takes great care of our fleet of vehicles
10/30/2020
George D. VERIFIED CUSTOMER
Mike's service is and has been EXCELLENT FOR MANY MANY YEARS. Thank you for asking. He has always been very responsive and honest with me and has always had a good attitude toward his employer.
G.L. Deines
10/28/2020
HOWARD J. VERIFIED CUSTOMER
Heidi and the technician did a great job fixed a weird suspension system problem.
10/28/2020
Harald A. VERIFIED CUSTOMER
Everything was fine. Scott took good care of us and our van & getting us a new key fob and getting it programmed to our van. It just took time to program it. No problems! Jan G Ackermann
10/28/2020
Heather L. VERIFIED CUSTOMER
Blain is very professional and I always trust his advice on my car.
10/28/2020
Patricia C. VERIFIED CUSTOMER
Very nice young man brought my battery to Scottsdale where I work and installed it in my car and then checked to make sure everything worked.
10/28/2020
Tyler S. VERIFIED CUSTOMER
Mike is the man, always goes above and beyond with his service. Thank you!!!
10/28/2020
Warren Y. VERIFIED CUSTOMER
Very satisfied with Mr Fairbanks and the service. We’ll be back!
10/28/2020
Joan V. VERIFIED CUSTOMER
Heidi is a great person,knows her job and is very Curtious and helpful.Henry Brown is very fortunate to have her as an amazing employee.
10/28/2020
Sterling F. VERIFIED CUSTOMER
As normal, Heidi provided excellent service to get my car in on a busy day without an appointment. Very satisfied with the servicing of the vehicle as well.
10/28/2020
Fred H. VERIFIED CUSTOMER
First class experience from the time I arrived until I left.
10/28/2020
Paula A. VERIFIED CUSTOMER
Scott is always awesome!!
10/28/2020
David H. VERIFIED CUSTOMER
Care and attitude were fantastic as usual. Always a pleasure.