Heidi communicated well and it was done quickly. She also resolved a recall I'd forgotten about.
And she was friendly.
8/26/2024
Chad P. VERIFIED CUSTOMER
Heidi is great!
8/26/2024
Leonard M. VERIFIED CUSTOMER
She's still the "BEST" ...
8/26/2024
Bryan H. VERIFIED CUSTOMER
Always excellent customer service!
8/25/2024
Melissa B. VERIFIED CUSTOMER
Joe Stenz is outstanding! He is thorough and professional in his communication; and was efficient in getting our vehicle taken care of. We appreciate his expertise and help with our service.
8/25/2024
Dwayne Y. VERIFIED CUSTOMER
Joe and the service techs deserve a big raise. Give it to them ASAP.
8/25/2024
Sharie K. VERIFIED CUSTOMER
Heidi is the best service advisor!!!
8/25/2024
Jack C. VERIFIED CUSTOMER
Heidi is the most thorough service writer I have even dealt with. Whatever it takes to keep her happy at Henry Brown, I would strongly suggest you do it !!
8/25/2024
Connor F. VERIFIED CUSTOMER
Heidi is the best!
8/24/2024
Sheldon W. VERIFIED CUSTOMER
In Mike’s absence,Blain was amazing. Worried about my trusted advisor being away…I found Blain to be very honest and professional . He was also very responsive every step of my repair.
8/24/2024
Dwight F. VERIFIED CUSTOMER
I live in Casa Grande. I really appreciate the use of a loaner vehicle. Blane called and checked with me to explain what they found and the price. I appreciate that the bill was lower as the warranty had just ran out. Thanks for all you do. I’m very happy with our decision to buy our vehicle at Henry brown in Gilbert. The service department is great.
8/24/2024
Gary N. VERIFIED CUSTOMER
None
8/23/2024
David E. VERIFIED CUSTOMER
Great job done Blain thank you and David Jex did a great job it is great to use Henry Brown a place you can trust and thank you for telling me I needed brakes done. Heidi and Cris were friendly and Linda was helpful your dealership is fortunate to have working for you. Thank you and like Arnold said I’ll be back.!!!! David E
8/23/2024
Ram Plumbing. VERIFIED CUSTOMER
Love working with Heidi!
8/23/2024
Timothy T. VERIFIED CUSTOMER
Thanks for everything
8/23/2024
Brandon P. VERIFIED CUSTOMER
Joe got me in and out! Always appreciate him
8/23/2024
Delta Plumbing,. VERIFIED CUSTOMER
Driver side interior B pillar scratched during service.
Service adviser said she would order new one.
But could take 2 months to schedule for them to replace once it comes in, if at all? No communication on progress, while in service. Updates only from my salesman, going back to check on it. Could not get reply text back or voicemail callbacks from service advisor. My original service advisor. Shane was awesome. You should’ve never let him get away.
8/23/2024
William E. VERIFIED CUSTOMER
Heide and her associates made quick work to repair our new '25 Enclave today. While they were at work, I had an opportunity to visit with my Henry Brown salesman, Rickie Bauman, to go over the operating instructions of my new Buick.
So, I'm so glad that I purchased another Enclave. Thank you, Rickie and Henry Brown!