Came in to have my remote transferred over to another remote that was a GM remote. I was told it would take about 90 minutes, it was well after 90 minutes when I approached the desk and asked what the situation was. I understand there was some difficulty in making The transition to the new remote was out of the technicians control however, would appreciated being updated at 90 minutes what the problem was, And what you’re all doing to resolve it, rather than me have to come to the service desk to learn why it was taking so long,
8/27/2020
Cecil W. VERIFIED CUSTOMER
I was disappointed in the time it took for them to change my oil. Both of my two previous visits the oil was changed and I had my truck back in about one hour. This time it took two plus hours.
8/27/2020
Vince B. VERIFIED CUSTOMER
I would like to thank Heidi Burns for always going above and beyond, and doing excellent work.
8/27/2020
Jennifer P. VERIFIED CUSTOMER
Love Henry brown service guys!!
8/27/2020
MIKE L. VERIFIED CUSTOMER
Scott's awesome.
8/27/2020
Vivian L. VERIFIED CUSTOMER
Courteous and efficient service.
8/27/2020
MARK S. VERIFIED CUSTOMER
As always Raul provided top rate customer service!
8/27/2020
Josh S. VERIFIED CUSTOMER
Everyone was helpful, friendly and answered all my questions. Will return here for services on my Buick.
8/27/2020
Adrie I. VERIFIED CUSTOMER
Pete is great! I really appreciate all you do.
8/27/2020
BRITTANY W. VERIFIED CUSTOMER
Shane went above and beyond to accommodate me. I am very appreciative for his outstanding service
8/27/2020
Lawrence H. VERIFIED CUSTOMER
Friendly & fast service from Tanner in your service dept.
8/27/2020
Marialee B. VERIFIED CUSTOMER
Mike took good care of me! Timing was very good and my Yukon sounds just fine. Good lubes make a big difference. You folks run a good operation! Thank you.
8/27/2020
Dennis S. VERIFIED CUSTOMER
Great Job as always! Thank you Heidi for not making me feel crazy that I heard a sound!!????
8/27/2020
Cecil F. VERIFIED CUSTOMER
Scott Usher is the best service advisor I have ever done business with!!
Excellent service!!
8/27/2020
DEBORAH P. VERIFIED CUSTOMER
I was pleasantly surprised by how far Shane Terry and Bill the shuttle driver went to make my repair experience a great day. I moved her from California in December and was not sure how warranty service would go. I better than I expected. Thank you
Kenneth Putnam
8/27/2020
Bryan T. VERIFIED CUSTOMER
Job well done
8/27/2020
Daron W. VERIFIED CUSTOMER
I was very happy with the quick service for my GMC Truck. The dealership where I bought it has a very small shop and the wait was ridiculous. I will buy my next truck at your dealership.
Thanks
Daron
8/27/2020
Gene V. VERIFIED CUSTOMER
Pete is the absolute best. Professional, friendly and always delivers the best service!
8/27/2020
CONNIE G. VERIFIED CUSTOMER
Service was perfect!! Was informed as soon as the vehicle was received. Let me know the issue and it was resolved very quickly. Very patient, answered all my questions, very professional. Very satisfied.
8/27/2020
Kenneth D. VERIFIED CUSTOMER
Probably the worst experience I’ve had with a dealer in recent memory the story I was given changed repeatedly it boils down to the fact that allegedly General Motors would not stand to pay for the bill that you just repaired a few months ago the explanation I gotWas first it was a wire harness and this time it was a switch you will never see me again thank you