Known Heidi for quite a while. She never disappoints. Friendly. Professional. Great communication. Great customer service.
7/28/2020
Edward L. VERIFIED CUSTOMER
Completely professional
7/28/2020
Jean M. VERIFIED CUSTOMER
If you've got to get your car truck or S UV Fixed go see Mike me
7/28/2020
Trevor G. VERIFIED CUSTOMER
Heidi does a great job. I appreciate her timely communication and straight forward and honest approach. Keep it up!
7/26/2020
Brady M. VERIFIED CUSTOMER
We had our car in there and had an oil change on Thursday. On Saturday morning we lost all our oil out of our car because someone didn’t do their job right. I had to go out and use AAA which I shouldn’t had to to get it towed to the dealership that should’ve been the dealerships problem. I wasn’t happy with it and couldn’t get a car to drive And had to wait an hour and 45 minutes for our car to be completed. You need to learn to train your people a little bit better
7/26/2020
GEORGE M. VERIFIED CUSTOMER
Mike is Ben my service rep for years he is excellent
7/26/2020
Metzie P. VERIFIED CUSTOMER
I haven’t picked my car up yet
7/26/2020
Roger L. VERIFIED CUSTOMER
Service was done in a great timely manner.
Thank you
Roger
7/26/2020
Linda O. VERIFIED CUSTOMER
Yes, satisfied with your service. Was pleased that even though we arrived early you took us in. We drive down from Globe for service, so promo service is important.
7/25/2020
Salvador P. VERIFIED CUSTOMER
Ever since bought first 2015 Terrain and now this 2018 Terrain Blaine Ritchie has always been a very good Service consultant
7/25/2020
Shirley Y. VERIFIED CUSTOMER
Shane was amazing. Very polite and respectful. Will definitely be coming back here for sure.
7/25/2020
Daniel T. VERIFIED CUSTOMER
Blain was great as always! I don’t always feel comfortable coming in to dealerships for service for fear of being pushed into buying unneeded items and services. Blain is a true professional and I really appreciate him running me down to give me my company/airport security badge so I could get into work! Thank you very much Blain and I will definitely be back when my truck needs service again.
Kind regards,
Daniel T
7/25/2020
Perry M. VERIFIED CUSTOMER
I was given a dirty, unsanitary loaner vehicle (white Yukon ale) that had dirty Kleenex’s and food covered paper towels, golf balls and old food stuffs from the prior customer in between the seats and sticky dirty fingerprints covering the interior windows. In the middle of a pandemic, that is absolutely horrendous as well as dangerous to give a parent with children a filthy, germ invested vehicle.
My service rep, did not keep me updated, even after I brought the filthy germ infested vehicle Yukon sle back the next day due to it be faulty. I was given a lesser vehicle that drove terribly. Acadia.
My experience was absolutely awful.
7/25/2020
LOUIS C. VERIFIED CUSTOMER
Heidi was great as usual. The work was completed sooner than estimated. Great job. Thank you.
7/25/2020
Megan G. VERIFIED CUSTOMER
Heidi is awesome!
7/25/2020
Rob B. VERIFIED CUSTOMER
The service advisor was great! Super courteous and quick service. I trust Briwn GMC with my service gives a recommendation that was made today.
7/25/2020
CHRISTOPHER H. VERIFIED CUSTOMER
Reached out and exceeded all expectations!
A true professional!!!