Hi, I brought my truck in for oil change and to have them find out I'd my tail gate guard is covered under my 8yr extended warranty. They forgot to look into it. I didn't have anymore time to wait. So I left
6/24/2020
Paul B. VERIFIED CUSTOMER
In and out in what must be record time.I will be back!
6/24/2020
Richard G. VERIFIED CUSTOMER
As usual Mike did a fantastic job. Thank you we are proud to work with Henry Brown and really appreciate Mike's professional help
6/24/2020
John F. VERIFIED CUSTOMER
I found it ridiculous that your service manager would not cut the GM OEM keys with a lame excuse saying he didn't know what metal they were made from and he was scared they would break your tool. What he was really saying is he wouldn't cut the keys because I didn't buy them from you. if I had ordered the keys from you I'm sure they would be the exact same part number. FYI I started welding when I was 14 years old, have built bicycles cars trailers and many other things.I have an engineering degree and specialized in material sciences and used to be certified as a mechanic on nuclear reactors. I have my own machine shop, have built CNC machines, and have experience with laser cutters. I would much rather be told "we won't cut your keys because you didn't buy them from us" than have someone make up a lame excuse and lie to me.
6/24/2020
Mauricio T. VERIFIED CUSTOMER
The service advisor, Joe, was great. I wasn’t completely satisfied because the service person who made my appointment didn’t check if the part (rear camera assembly) was in stock. So it was basically a waste of a trip to bring my truck in.
6/24/2020
Margaret P. VERIFIED CUSTOMER
I really liked the pick-up and delivery service. I would have loved a car wash! LOL
6/24/2020
Robson C. VERIFIED CUSTOMER
Very attentive, professional and kind.
6/24/2020
Sean P. VERIFIED CUSTOMER
I get my truck serviced there because Mike is there.
6/24/2020
Brian O. VERIFIED CUSTOMER
Marie is always awesome! Lucky to have an associate working for you!
6/24/2020
Lydia P. VERIFIED CUSTOMER
Heidi and Henry Brown are always great!
6/24/2020
Charlie L. VERIFIED CUSTOMER
Mike is outstanding to deal with
6/23/2020
Troy K. VERIFIED CUSTOMER
Mike is very friendly and helpful. This was thev second warranty item in had and mike handled both. Wonderful experience.
6/23/2020
JOHN K. VERIFIED CUSTOMER
Great service and speed. Another job well done by my service rep Heidi and her tech team.
6/23/2020
Robert D. VERIFIED CUSTOMER
Shane was very professional and very friendly. My experience at your dealership was great.
6/23/2020
CHARLES J. VERIFIED CUSTOMER
Every time I come in there the help me with anything I need you always get me in and out of there real fast make it a good guy he goes the extra mile for you
6/23/2020
Steven M. VERIFIED CUSTOMER
Great service advisor Always a pleasant experience
6/23/2020
Toni F. VERIFIED CUSTOMER
I had an appointment on a Tuesday at 7am and my car didn't even get started on until the following day. Your team let me leave on a bald unsafe tire.
6/22/2020
Tom E. VERIFIED CUSTOMER
My service technician was Marie. She was great! Thank you.