I was told at the dealership that the piece hanging down under the front of my car was the splash guard and it can get damaged by running over a curb or something similar. I didn’t recall running over anything so I asked if it’s possible if it could have not been installed properly when I had my oil change 2 weeks prior. She said no, that’s not it. I almost spent $250 for a new splash guard and labor but I decided to take it elsewhere for a second opinion said it wasn’t the splash guard but instead the access panel and it was hanging down likely because it wasn’t put back on properly the last time I had my oil change. I didn’t even offer up that information or ask that question; he brought it up on his own.
7/31/2024
Jeff T. VERIFIED CUSTOMER
Heidi is the best service rep you have. Thanks again.
7/31/2024
Catherine S. VERIFIED CUSTOMER
Outstanding service!
7/30/2024
Susan E. VERIFIED CUSTOMER
Always prompt and courteous service. So appreciate them providing a Lyft ride for me
7/30/2024
Mark L. VERIFIED CUSTOMER
Raul and his team get the job done right the first time and within budget.
7/29/2024
Suhas N. VERIFIED CUSTOMER
Raul is phenomenal with interactions with us . He worked above and beyond to ensure the issue was taken care of . He himself crossed checked and only when he was satisfied did he release the vehicle . All the time he kept us in the loop . The way he worked was it was his vehicle and he needed to be satisfied that it was correctly done,
Raul has always been this way . He is a very friendly and considerate person . We have absolute trust in him .
7/29/2024
Brent K. VERIFIED CUSTOMER
Scott was great!
7/28/2024
Not Provided. VERIFIED CUSTOMER
Susie didn't call me with updates until I had to escalate the issue.
7/28/2024
Vern G. VERIFIED CUSTOMER
Scott was friendly, customer focused, knowledgeable and considerate of my upcoming travel. I’m very pleased with the experience at the dealership.
7/28/2024
Kelly Automotive. VERIFIED CUSTOMER
Mike is awesome.
7/27/2024
Gerald D. VERIFIED CUSTOMER
Heidi is the very best, so efficient
7/27/2024
Laurie W. VERIFIED CUSTOMER
Went above and beyond to get my car in and fixed in record time! Sooooo appreciative!!!
7/26/2024
Dewight B. VERIFIED CUSTOMER
Excellent
7/26/2024
Sai Group. VERIFIED CUSTOMER
Appreciated Lou doing a great job and appreciated the rides via Lyft to my house and back
7/26/2024
Larry E. VERIFIED CUSTOMER
It was a well done and a fast job. Alot of work to do just to fix the problem. Again a well job done. Thank you ????