My vehicle was diagnosed and repaired very quickly which made my life much easier than it could have been. Lou Silva and Shane Terry were both extremely helpful in keeping me informed in the progress. Lou got the repair accomplished and additionally ordered an oil change and tire rotation in less than 24 hours. I am very grateful!
2/17/2024
Bonny A. VERIFIED CUSTOMER
Raul is always welcoming & friendly. He kept me informed on the progress.
2/16/2024
Russell C. VERIFIED CUSTOMER
Job well done!
Quickly and efficiently!
2/16/2024
Douglas P. VERIFIED CUSTOMER
Great job Lou
2/16/2024
Sandi C. VERIFIED CUSTOMER
Excellent service provided! Thank you!
2/16/2024
Kimberly S. VERIFIED CUSTOMER
Amazing customer service
2/16/2024
Art A. VERIFIED CUSTOMER
Job was done in a timely manner and I was kept informed.
2/16/2024
William S. VERIFIED CUSTOMER
Blaine has always been professional, knowledgeable, respectful and honest. I’m lucky to have him as my advisor and your lucky to have him on your team at HB. Bill
2/16/2024
Thomas P. VERIFIED CUSTOMER
Heidi is a pleasure to work with!
2/16/2024
Gary K. VERIFIED CUSTOMER
Heidi is the best!
2/16/2024
Kent S. VERIFIED CUSTOMER
Mike is the best. Really enjoy working with him.
2/16/2024
Cindy P. VERIFIED CUSTOMER
Thank you Blaine! You are the best!
2/16/2024
Marilyn L. VERIFIED CUSTOMER
After I returned from getting the car serviced, took the car out to go somewhere late in the day and discovered a puddle of oil on the garage floor. I sent a reply on a text to Raul but have not received an answer. I will take the car back tomorrow for a corrective action. They either left the oil filter loose or the oil pan drain plug loose. Not very happy with this situation.
2/15/2024
Dean S. VERIFIED CUSTOMER
Shane is great!
2/15/2024
Tammy G. VERIFIED CUSTOMER
Lou was very helpful.
2/15/2024
Howard C. VERIFIED CUSTOMER
Great job Shane. And thank you Blake. It was great seeing you today. Thank you and your team.
2/15/2024
Delta Plumbing,. VERIFIED CUSTOMER
Shane in service is aways the best!
Very communicative and responsive.
2/15/2024
Vern R. VERIFIED CUSTOMER
Good job
2/14/2024
Marty C. VERIFIED CUSTOMER
Mike is the best advisor I have ever had.
2/14/2024
Earl W. VERIFIED CUSTOMER
Needed a part that is on national back order. Shop found out that a part change was made after previous part was shipped and after 2 days trying to install. Now I have to wait for indefinite time.
I don’t fault Shane nor shop but GMC management.