I have never had the service like what Raul Bejerano provided. He was very attentive to my questions and concerns about my vehicle. For 7 years he has given me 1st class service and that encourages me to consider good care of my vehicle. I feel blessed to have this service relationship with Henry Brown Buick/GMC and Raul Bejerano.
2/7/2024
Terri H. VERIFIED CUSTOMER
He was very kind and professional
2/7/2024
Renata T. VERIFIED CUSTOMER
Shane Terry was very helpful and courteous as always. Always come back during to great service.
2/7/2024
Bryant N. VERIFIED CUSTOMER
Scott did a great job taking care of my vehicle and I and am always satisfied with him helping me.
2/7/2024
David S. VERIFIED CUSTOMER
Heidi was awesome as usual! She was able to explain to me what was wrong and gave a realistic timeframe on the repair. I was pleasantly surprised when my car was completed ahead of schedule and the car was running well again. Thanks again Heidi!
2/7/2024
Brian K. VERIFIED CUSTOMER
Heidi was wonderful as usual. She has been our service advisor for several years and is always very patient and explains everything well. We ran into an issue with a service contract that was to be provided on the vehicle when we purchased it. Heidi could not find the contract info listed anywhere, but she provided the oil change and tire rotation free of charge and we were to discuss it further to get to the bottom of it with our salesperson, and Mr Upchurch at the dealership. I have yet to contact them this week, but this was my primary concern when accepting resolution for the dealership's mistake in ordering the incorrect vehicle for my wife. They offered us cash back in the form of a check and a 3-year service contract for oil changes and tire rotations. I wanted something in writing, but they said there would be no issues it would be noted in our service file. Surprise! It wasn't! But that is not Heidi's problem or fault, she is wonderful, and I will get to the bottom of it!
2/7/2024
Bill H. VERIFIED CUSTOMER
Lou has been my Service writer for several years. I trust is suggestions of things that I need to keep my truck (Canyon Diesel) at its best. Bill H
2/6/2024
James B. VERIFIED CUSTOMER
Blain is the most knowledgeable and the best service guy in the Phoenix market !!
2/6/2024
Steve H. VERIFIED CUSTOMER
Good
2/4/2024
Myron J. VERIFIED CUSTOMER
They were very cooperative solving and fixing my problems.
2/4/2024
Mary L. VERIFIED CUSTOMER
We are always happy with the service we receive in the main service area or the quick service area. We have had the Buick appraised for trade in and we were told that air bags deployed in a minor side swipe accident which is NOT correct. No airbags have ever deployed. The Buick was completely driveable after the minor accident. Repairs were not even extensive. The value of the vehicle was lowered a lot due to that.
2/4/2024
Loretta J. VERIFIED CUSTOMER
Blaine Service was above and beyond. I would give it a 10 on service.
2/4/2024
Treena R. VERIFIED CUSTOMER
Service was wonderful and in and out . Great service
2/4/2024
Tj L. VERIFIED CUSTOMER
Heidi is amazing, we keep coming back because of her amazing service!!!!!
2/3/2024
John S. VERIFIED CUSTOMER
As always Scott is awesome. Always on his A game with communication and professionalism. As I am proactive with servicing my 2022 Yukon XL Denali I appreciate his assistance. Highly recommend Henry Brown GMC
2/3/2024
Robson Ranch. VERIFIED CUSTOMER
Great service
2/3/2024
Jim M. VERIFIED CUSTOMER
Called with a problem & I was coming in. When the Service person checked me in, the appointment was already set up.
2/3/2024
Je Drywall. VERIFIED CUSTOMER
Outstanding dealership and Heidi burns and Darrell Shaffer are outstanding employees, keep up the great work