Capitol City Ford Auto Repair Service

Thanks

Steve always gives us great service!!!!????

I'm very pleased with the work that was done on my 2014 Ford Focus

Please educate the service managers in what is and what isn’t covered by warranty’s . I was told my issues was covered and then had an appointment scheduled, show up to the appointment 2weeks later and find out that my issue wasn’t covered by warranty. Wasting my time and the service department employees time .

Great work

Good service as always

Just got the truck out of the shop today and went to top off the gas tank and gas is once again spilling out of the top of the gas tank

Capital city Ford service crew, the phenomenal job meeting my needs and offer for a loaner car when they install installation of some components was gonna take longer than expected. Tremendous service..

Very professional and friendly. Keeps inform progress of repair. I feel confident that he is very knowledgeable in his position.

Steve was very helpful.

Completely satisfied

All is good and Steve is a great person to work with when you are getting your vehicle is getting worked on. Answered questions and be able to ask questions. Great person

It must have been a very short person servicing my truck when the job was complete. They parked my truck and my seat was all the way up to the steering wheel and I think it should have been moved back. My passenger seat was reclined all the way back for what reason I don’t know But they should’ve put it back how it was my lock for my wheels was not back in the glove box where it should have been.

Steve and his team did a great job. Even though they were busy, they took the time to help me and get my car repaired sooner than I expected. I am very pleased with the excellent service! Steve is friendly, helpful and professional. He took the time to explain what was needed and the reasons for what was needed. This is the kind of service that makes me glad that I am a Ford customer.

My vehicle needed a new transmission. The service we received was great. Steve was awesome to work with.

Well I needed the recall done and they didn't do it for a second time. Said blower works off and on and so does the heat and since it wasn't acting up nothing was done. Considering ALL the issues with Broncos just replace whatever. I work too so it's not convenient not having my daily driver and then really nothing was done even with showing videos of the issues when it happened in real time. Chick who checked me in didn't get what I said the issues were down correctly .basically I have no doubt face the same stuff again and it's totally avoidable I have warranty and paid a lot for extended warranty yet came away feeiling like my car was just babysat. I had mentioned I needed it picked up no later than 2/14 and even under that message the technician noted there was a generic repair on when I needed the car . Attention to details clearly isn't a strong suit and prob make the extra drive to shelbyville for further repairs . I've given you my business twice now and both times recall wasn't done and I've not felt like the things I say I'm experiencing have been looked at and if they have they were too busy getting ready for the "pay" l sadnem Wasting my time now twice for a recall is BS considering it's on the work order .

Appreciate the prompt service and staff extremely helpful and polite 10 on service scale thank you

Steve professional and friendly service 5 stars. The service staff, technician are to be commended. Thank you.

Great People!

Well done on time thanks