John was outstanding from start to finish! The bonus is, we are both LV Raiders fans! I have experienced his very above average customer service in the past. 10 Stars across the board! Thank you! You guys rock! RaiderNation!
9/29/2020
Bisi A. VERIFIED CUSTOMER
Job well done and rep discussed some potential issue that may occur in the future. And I appreciate that. Will come again
9/29/2020
Michael L. VERIFIED CUSTOMER
The wrong part was ordered. I was not informed about this until 3 1/2 hours after I dropped off my car. I am also not happy that I had to cut myself out of my driver side seat belt when the latch locked the belt. I worked on the belt for 30 minutes . Luckily I had a knife in the car
9/29/2020
ANGELA M. VERIFIED CUSTOMER
I was impressed from the first phone call to the service department and just as impressed with the cashier. Thank you for your kindness.
9/28/2020
Seth K. VERIFIED CUSTOMER
They've always taking care of me each time I have gone to get service to for my car sometimes I feel like some things they do that I am overcharged but as long as they make up and service I'm cool with that
9/26/2020
Lesley B. VERIFIED CUSTOMER
Teresa was and has been very polite, she knows her customers...
9/25/2020
Diane S. VERIFIED CUSTOMER
I was happy that my car was repaired quickly and covered by Ford warranty. She rides smoothly and is back to her old self! Thank you.
9/25/2020
William T. VERIFIED CUSTOMER
None
9/25/2020
Tammy O. VERIFIED CUSTOMER
Cory was right on target. Awesome customer service. Kudos to Cory.
9/24/2020
Delaine H. VERIFIED CUSTOMER
Teresa was outstanding!
9/24/2020
Brenda W. VERIFIED CUSTOMER
She seems eager to assist and has great confidence in the ability of the service department. No need to send form.
9/24/2020
Roger R. VERIFIED CUSTOMER
Yes I was very happy, Thanks
9/23/2020
Kelvin L. VERIFIED CUSTOMER
Cory is excellent
9/23/2020
John S. VERIFIED CUSTOMER
Teresa is a great associate and wonderful with every interaction we have had thru out the years I’ve been shopping with Capital City Ford.
9/23/2020
GREGORY D. VERIFIED CUSTOMER
Great service and friendly customer service. Thank you!!
9/22/2020
Joseph G. VERIFIED CUSTOMER
Theresa is always Willing to get me in for service at my convenient time. This helps so much for people who are working. Also your courtesy shuttle is so helpful
Thanks
9/22/2020
Sandra N. VERIFIED CUSTOMER
Cory has always been a professional /pleasure for me to deal with on the several times I have been to the service shop
9/22/2020
Roberta G. VERIFIED CUSTOMER
I always receive excellent service at Capitol City Ford. I wouldn’t trust my Escape with anyone else.