Only reason I said no is because a repair to my hatch back latch did not work. However they did an amazing job on my engine replacement. Steve the service manager was very kind to help with a rental car. They kept me informed every step of the way. And Courtney at the service desk was great as well.
8/15/2023
David C. VERIFIED CUSTOMER
Courtney was easy too work with. I was particularly satisfied with communication during the repair process.
8/15/2023
Elmer A. VERIFIED CUSTOMER
Great job.????
8/15/2023
Valerie B. VERIFIED CUSTOMER
This dealership is great but that woman who does that cashiering - not the bigger woman but the other one with the RBF, was rude and wouldn’t let me finish a sentence.
8/15/2023
William August. VERIFIED CUSTOMER
Courtney's my Shero. She's had my back every step of the way. She's my go to person at Capitol City Ford. Since she has been working there,I look for her whenever I need anything done on my vehicle.
8/14/2023
Agnes G. VERIFIED CUSTOMER
Need money back from rental of 2 cars.
Been in shop 6 times in 2 months
8/14/2023
John H. VERIFIED CUSTOMER
Thank you for another great service experience. Courtney has always been great. I truly appreciate the friendly people working there. I highly recommend you to anyone looking for a place e.
8/13/2023
Victor G. VERIFIED CUSTOMER
Vary nice they did go work on my car Thanks.
8/11/2023
Sandra J. VERIFIED CUSTOMER
Earl was really helpful. Will be back again
Sandy
8/11/2023
Cynthia P. VERIFIED CUSTOMER
Very efficient. Job was done before they said it would.
8/10/2023
William B. VERIFIED CUSTOMER
You do good work
8/10/2023
Kathleen S. VERIFIED CUSTOMER
Came in for oil change after waiting an hour and half was told to start service would be another hour. I left.
8/10/2023
Mark G. VERIFIED CUSTOMER
I have trusted Capitol City Ford with my Ford vehicles for many years, my recent experiance with warranty tire repairs made it clear Capitol City does not care to make prompt warranty tire replacement on the spot, that I purchased from Capitol City, had my receipts in vehicle as well. Found other servicer to handle repair on same day. I will utilize another Ford dealer in future.
8/9/2023
David B. VERIFIED CUSTOMER
Thanks for timely service
8/8/2023
Roy C. VERIFIED CUSTOMER
I choose this location because of the service Department. Just put extended warranty on my 2019 F150-good to 171,000 miles. Plan to go electric if Company gets it self in order!
8/8/2023
Patrice T. VERIFIED CUSTOMER
Bad customer service upon arrival.
8/8/2023
Mark C. VERIFIED CUSTOMER
The service was done quickly and efficiently ????.
8/8/2023
Carolyn T. VERIFIED CUSTOMER
With an appointment 2 hours is to long for a oil change. Everything else was great.
8/5/2023
Arlisha W. VERIFIED CUSTOMER
I believe I was charged way to much for the job that needed to be done. All I asked for was a discount for paying over 500 .