The fact that I was able to drop my vehicle off,and it was ready and delivered to my place of employment all in the same day totally convenient.
7/16/2023
Erica F. VERIFIED CUSTOMER
I was a walk up oil change for my Ford Explorer. I was afraid that since I did not make an appointment that you would be busy, but nope I was able to get an oil change and within the time that I was told that it would take to be done. Truly thankful for the service and taking care of my vehicle.
EF
7/14/2023
Gregory B. VERIFIED CUSTOMER
Good job
7/14/2023
Michael A. VERIFIED CUSTOMER
Great service
7/14/2023
Trent Y. VERIFIED CUSTOMER
Normally I come to Capitol city Ford for an oil change. But this time I figured I’ll try the service. Was disappointed that the high estimate I received. I know dealerships can get pricey, but the cost to repair my 2015 Explorer was in- affordable. All of my concerns were not addressed either. When I initially made this appointment I told a male service writer my check engine light was coming on and off. But was not included in the $150 diagnostic test. Also Courtney who was my writer gave no updates throughout the day. I arrived before my scheduled time of 730 am. But was not contacted until after 1 pm when diag was completed. I won’t leave a bad review, but I probably won’t return for any services either.
7/14/2023
Jason M. VERIFIED CUSTOMER
I appreciate Joe being friendly today. Thank you!
7/13/2023
Betty K. VERIFIED CUSTOMER
The service staff at CCF are always so nice and treats me with kindness and respect. Unlike Skillman Ford who is absolutely horrible!! Thank you CCF!!
7/13/2023
Mitchell B. VERIFIED CUSTOMER
Everything was great!
7/12/2023
Jeremy T. VERIFIED CUSTOMER
I was told repair would be about a week. It took more than 4. The communication was very bad and it was hard to find out information.
7/12/2023
Yolanda P. VERIFIED CUSTOMER
I am so happy with the service. Always thank you
7/12/2023
Greig C. VERIFIED CUSTOMER
Courtney Butler did an exceptional job, even reminding us that we had purchased an extended service plan. This has brought to light that we have been paying, in either points or cash, for our service needs since we purchased our two 2020 Ford Fusions. What do we need to do to investigate our possible reimbursement for services that should have been covered under our extended service plans?
7/12/2023
Donnita N. VERIFIED CUSTOMER
Good friendly service rep.
Service was done in a timely
manner
7/11/2023
Thomas P. VERIFIED CUSTOMER
great friendly service including the lady that transported me home and back. Thanks tom
7/5/2023
Edmond B. VERIFIED CUSTOMER
Joe was kind and courteous at all times thank you
7/4/2023
Randall S. VERIFIED CUSTOMER
Very satisfied
7/1/2023
Dean W. VERIFIED CUSTOMER
Courtney is very helpful and you can she cares about the customer experience.