Capitol City Ford Auto Repair Service

All went well

Courtney and Drew did a good job.

Good people, on time, very professional! I was treated well, she answered my questions with joy and patience. always with a smile.

Everything went as planned that’s all I need to make me happy.

thank you

Courtney was great. Took longer than was told.

good work

I was ripped off I’m going to give some serious consideration to if I be coming back to this service department again

Steve Was Great ???? !!! I Was Very Impressed with with My Entire Experience With Steve And Your Organization !!!I’LL BE BACK !!!

They rotated the tires and I had 3 different pressure readings.

Like the free ride back home

Keep up the good work.

Great job

Since I'm living in Indianapolis, I used to do service in my car at Capitol City Ford East Side. In fact last time I got service they noticed me for oil leak, because Capitol City didn't accept my insurance I paid almost $1200 out of pocket. After the service aroud 2 or 3 weeks, I saw the oil cap had a hole in it, that made the sparks plug got oil. Since that moment every time I drive the car and accelerate over 60 miles it's shaking. I brought it there and they ran a test, they asked to pay over $170 for no result, they asked to pay $480 to get only other test that I didn't completely understand. I went there to get the car, when I leave it at home, it can not start. I don't know what they did in it. I feel they try me to burn money for nothing. I can't get it. Because someone doesn't have a lot of car knowledge, they give you information in way to think the car has a big issue. Spending a lot of money on running test only is really nonsense. When I asked what will happen after doing more test for $480, I'll have to pay for repairs and labor costs. With guys there, you can have your head spinning and stay sweating ????. It's hard to believe a place that you always gets car services can't deliver you a better result to find solutions. They don't care about someone's satisfaction. It seems like they think about money only. Mhhh money ????

Thanks Steve. You said an hour and this time it was an hour??? Appreciate your help

Alyssa was great to work with. She keep me informed on everything throughout the repair. She is awesome.

Capitol City Ford is the best! Top-notch owner president general manager management team and staff they’re all great

Excellent Service Department very trustworthy folks working there!

Alyssa Guffey was very helpful from start to finish I had an awesome experience she helped me on everything I had questions about and things I didn't know about on my car I give her a 5 star rating I couldn't ask for any better experience

Outstanding Performance from Steve knowing his job helps on keeping my truck running smoothly.