Cory should be in charge of service department. Always looks out for what's best for my truck and my pocket book.
11/22/2022
Heather E. VERIFIED CUSTOMER
Courtney is a fabulous service advisor. She is the reason we returned to CC Ford!
11/22/2022
Richard W. VERIFIED CUSTOMER
Thanks to Cory for fitting me in at the end of a busy Saturday!
11/20/2022
Rose T. VERIFIED CUSTOMER
Completely satisfied with the service I received.
11/20/2022
Tammy M. VERIFIED CUSTOMER
Great customer service Thank you
11/20/2022
Patricia R. VERIFIED CUSTOMER
Very nice young lady ????
11/19/2022
Krissy S. VERIFIED CUSTOMER
Nice group to work with. Courtney was polite and professional. Terry was great. I offered to get my own car and she insisted it was her job. Hated to see her go out for it as it was sooo cold. Thanks to everyone who worked on my vehicle.
11/19/2022
PATRIOT ENGINEERING. VERIFIED CUSTOMER
Need to provide proactive customer support.
11/19/2022
Dwight C. VERIFIED CUSTOMER
Appointment at 800. Dropped vehicle off at 745. At 2 pm, was not looked at yet. When we arrived to pick up my unfixed vehicle, the battery was dead. My vehicle was NOT there for battery and I had zero issues with it. Now I had to purchase a battery from you due to an error more than likely on your technicians fault. I have to bring my vehicle back again next week. What is the purpose of appointments if you don't honor them? Service advisor said no way battery was their fault. Very dissatisfied.
11/19/2022
SAUL V. VERIFIED CUSTOMER
Very slow service and very slow workers take for ever to finish one thing.
11/18/2022
Ronnie H. VERIFIED CUSTOMER
Yes, Cory is an excellent communicator and very good at customer service
11/18/2022
Eddie H. VERIFIED CUSTOMER
Cory was outstanding, he was very helpful in getting my wiper system repaired. He also got my navigation system working the way it should have been working. Cory should be recommended for the employee of the month.
11/17/2022
RICHARD R. VERIFIED CUSTOMER
Thank you for the fast service getting my car fixed. I really appreciate Capitol City ford!
11/16/2022
LARRY B. VERIFIED CUSTOMER
Everything went smoothly.
11/16/2022
Thelandus C. VERIFIED CUSTOMER
Always a pleasant experience going to Capitol City Ford, very hospitable very efficient....
11/13/2022
Mark B. VERIFIED CUSTOMER
Oil change and service.
11/11/2022
Julie S. VERIFIED CUSTOMER
Great service with knowledgeable and friendly Ford staff. Capitol City Ford is my new home base for all service on my Ford!!! I have been thoroughly delighted with each service event at this location! Thanks guys!!!!!!!!
11/11/2022
Joshua C. VERIFIED CUSTOMER
Called service , they said brakes are same day, Was told to bring my vehicle at 8am for brakes. They sent a text stating that if I have any questions while your vehicle is being serviced to text back at the number provided. I texted at 2pm, no response. I called at 4:30! Service rep said he didn’t know my vehicle was there because he wasn’t the tech that wrote it up when I got there! Said I can come get it or they can check it out another day .. horrible customer service