Erik provided great service but we were more than ready to trade the Ford Fusion 2009 in for Hyundai Sonata. Fusion was too much maintenance and the last visit would’ve required $2200 of work for us to bring it back to road safe condition, which we chose to put towards the new used car. And, Erik was kind and patient enough to work with us and the sales department through this transition, thank you!
5/23/2022
Barbara G. VERIFIED CUSTOMER
Service was good...Thank you
5/22/2022
Coy G. VERIFIED CUSTOMER
I brought my vehicle In For a light (service ad cance trac) today that light came on again i did pay you 675.00 for what work you did this is not cool
5/21/2022
Cassandra H. VERIFIED CUSTOMER
I always have great service with Capitol City Ford which is why I always come back!!
5/20/2022
Richard I. VERIFIED CUSTOMER
Mr. Don does a great job at what he does his customer service is beyond approach. Thank you mr. Don for being a true professional and subject matter expert at your job.
5/20/2022
Jeremiah M. VERIFIED CUSTOMER
Just wanna say thank you for everything that you guys have done.
5/20/2022
Tammy O. VERIFIED CUSTOMER
Your facility had my vehicle for three weeks could not get a response from the service advisor and felt that I was taken advantage of. Agreed to a total of $1420 worth of repairs. And was charged $2500 for the repairs.
5/19/2022
Ronald M. VERIFIED CUSTOMER
The world of Surveys really needs to slow down. This was a simple Oil change. I get them from you, then Capital City will send one and then Ford will send me one!
5/19/2022
Ruby J. VERIFIED CUSTOMER
Service was really good. Thank my service Team.
5/18/2022
Jannie B. VERIFIED CUSTOMER
He was nice and professional
5/4/2022
Diane H. VERIFIED CUSTOMER
Cory has great customer service skills. He was professional and courteous. He took the time to discuss my car repairs and patiently answered all of my questions. Great job Corey!
5/4/2022
JANET L. VERIFIED CUSTOMER
Cory is the absolutely best service advisor, so knowledgeable. A plus.
5/4/2022
Nicole B. VERIFIED CUSTOMER
Erik explained everything very well!
5/4/2022
Rockford P. VERIFIED CUSTOMER
I was really excited about the service I received. It was a great experience.
5/3/2022
Dexeric C. VERIFIED CUSTOMER
Mr Corey kopatz does a wonderful job vehicle delivered when promised I love my capital city Ford
5/3/2022
ROB E. VERIFIED CUSTOMER
Very pleased with getting checked in and went over what was to be done. He called me to let me know that I needed a filter and then later that my truck was done.
5/2/2022
Paul W. VERIFIED CUSTOMER
Good service
5/2/2022
Andris J. VERIFIED CUSTOMER
I had additional things I had asked to be fixed or inspected and they said they couldn't do. So now I have to take my suv to a mechanic that can find an oil leak and check my dashboard codes since they couldn't for some reason
5/1/2022
Michele R. VERIFIED CUSTOMER
Great experience! All employees I came in contact with were very pleasant and courteous.