I always trust Capital City Ford to get the job done thanks for everything.
3/13/2022
Paul Y. VERIFIED CUSTOMER
As always great service
3/12/2022
STUART T. VERIFIED CUSTOMER
I had a appointment. But my van wasn’t even looked at day I brought it in. It wasn’t till the afternoon of the second day that work was even started. That was very disappointing.
3/12/2022
Cameron M. VERIFIED CUSTOMER
Terrible communication, failed to order parts ahead of time, gave terrible estimates for how long to complete the work (I was told it would be done Monday, then Tuesday, then Wednesday, then Thursday. Each time I was told I would be given updates, yet I was given no updates. I was placed on hold for over 20 minutes. Then when I get the vehicle back, there are scratches and pry marks on the dash and my turn signal is no longer functioning properly. To top it off, Steve Braaten isn't returning my emails. He's supposed to be in charge! Now I'm not even sure if the job was done properly if they've messed up this much. It's an airbag, this is my life on the line. 0/10 would never recommend coming here. It will be going on Facebook, Google, Yelp, and the Better Business Bureau
3/12/2022
Jeff H. VERIFIED CUSTOMER
Cory was outstanding.
3/12/2022
WILLIAM G. VERIFIED CUSTOMER
Cory was great!
3/11/2022
KRIS W. VERIFIED CUSTOMER
They called me and said my vehicle was completed and I came to pick it up, I had all the same error codes that I had when I dropped it off. I had to walk home and wait another three days for my vehicle.
3/11/2022
Pindaro M. VERIFIED CUSTOMER
Corey is very friendly, helpful, and courteous. Congratulations on a job well done beyond expectations.
3/10/2022
Roy C. VERIFIED CUSTOMER
Ok
3/9/2022
DAVID R. VERIFIED CUSTOMER
Great timely job
3/9/2022
Jeffery S. VERIFIED CUSTOMER
Good job
3/9/2022
Sandra N. VERIFIED CUSTOMER
He treated me very nicely & my time spent at dealership to get my oil change was Faster than usual!!!
That was Nice Thank You
3/9/2022
Nathan C. VERIFIED CUSTOMER
Quick service, friendly staff & pleasant waiting area.
3/8/2022
Mark L. VERIFIED CUSTOMER
Excellent job
3/7/2022
Victoria S. VERIFIED CUSTOMER
Very helpful
3/6/2022
Joshua D. VERIFIED CUSTOMER
Erik was professional and I appreciated his help during the servicing of my truck.
3/6/2022
Beverly S. VERIFIED CUSTOMER
Car was not finished on 1st day due to the fact a faulty part came in and they had to get another part. I waited that day for the shuttle to return for 55 min. I was told they would let me know when it returned. I never got notified so I requested a LYFT to get home. As I wAs walking out of service waiting, Erik said “ oh, the shuttle is back” and the shuttle driver was walking back towards me and said “ you need a ride?” … a little too late… the whole experience made me feel as if I were an imposition, just by “ attitude” and overall actions. However, Erik did apologize for the delay the following day when I showed up by LYFT again to get my car…. I was told the previous day when I called about my car being finished and it wasn’t, that the shuttle could pick me up the following day… I called 5 times with no answer , so I ordered a LYFT. I get people are short handed and etc, but to me it seems all the more reason to kill your customers with kindness, so to speak to compensate for the slower service issues. Mind you, I wasn’t there because I chose to be there, I had a recall that needed to be taken care of.
3/6/2022
Daryl H. VERIFIED CUSTOMER
Cory has been exceptionally helpful, courteous, and pleasant to work with. He makes my experience with Capital rewarding and I look forward to working with him again! Excellent Advisor!