My oil change was completed in a timely manner and I was able to get to work on time. I appreciate that!
4/26/2024
Wayne U. VERIFIED CUSTOMER
Very quick. I thought it would be at least two weeks but they called the next day with a diagnosis and estimate.
4/25/2024
Kathleen L. VERIFIED CUSTOMER
A very easy experience!
4/25/2024
Eusebio G. VERIFIED CUSTOMER
I requested The Works oil change and tire rotation along with the new tire install and that did not happen. I was called yesterday (by Shirley) and offered a choice of tires. I specifically requested Assurance brand (which I was told was around $100), but a $200 Goodyear was put on. And I thought $100+ for a TPMS sensor which can be purchased at retail for $25 is way over priced! I don't thinking programming it was also worth $100 as you can manually program it in the car with special diagnostic or reset tools. I was not consulted as to any change or pricing at any time.
4/25/2024
Sherrie L. VERIFIED CUSTOMER
Great service!! Earl and the entire team us wonderful
4/24/2024
Lisa G. VERIFIED CUSTOMER
Made an appointment for "the works" oil change and tire rotation for 915 AM. I called at 130 PM (see photo) to see if it was done and was told it was on the lift and would be done shortly. I had a ride to the dealer at 4 and decided to just go get it since I needed it for work that night. I got to the dealer at 4pm and was told it's not done and would be another HOUR. For a tire rotation and oil change with a 9:15 AM appointment. It only took 1/2 hour but they didn't complete the services that I paid for (see photo). Also they have on the service paper they measured all my tread depth the same, which I know for sure isn't correct because I had one of the tires replaced (they were the ones who replaced it)
4/22/2024
Angela P. VERIFIED CUSTOMER
Very satisfied with the service We'll return thank you
4/21/2024
Mary K. VERIFIED CUSTOMER
great job and service
4/20/2024
Michelle S. VERIFIED CUSTOMER
I was kept well informed during the whole process.
4/19/2024
Clifton C. VERIFIED CUSTOMER
The BEST customer service I have ever experienced! Courtney went above & beyond.
4/18/2024
Samuel J. VERIFIED CUSTOMER
I sure will
4/17/2024
Joel R. VERIFIED CUSTOMER
Alway A*++ service at Capitol City Ford. Great people, great value ????
4/17/2024
Fallah B. VERIFIED CUSTOMER
Quality service for very reasonable price. Customer service was excellent. I recommend Capitol City Ford
4/17/2024
Judy C. VERIFIED CUSTOMER
Great service, thank you
4/16/2024
Qualtek (. VERIFIED CUSTOMER
The engine is still broke and Ford is supposedly still waiting for Holman to say yes or no
4/16/2024
Paula B. VERIFIED CUSTOMER
Great fast service
4/13/2024
Mary E. VERIFIED CUSTOMER
Alyssa did a fantastic job. She is a keeper. I would recommend Capital city Ford to all my friends and family.
4/12/2024
Michelle H. VERIFIED CUSTOMER
My coolant wasn't flushed as requested. Perhaps I wasn't clear?