John displayed excellent customer service and was very pleasing to interact with. Thanks again John!
4/14/2021
Brittany R. VERIFIED CUSTOMER
Thank you John!
4/14/2021
Patricia M. VERIFIED CUSTOMER
Teresa is great
4/13/2021
BERT H. VERIFIED CUSTOMER
She was great, could not have had a better visit and she was the reason why. You have a good one there.
4/13/2021
Mark A. VERIFIED CUSTOMER
Fast and friendly. Thank you!
4/12/2021
Bettye M. VERIFIED CUSTOMER
Worse service and communication that I have ever received from Capitol city Ford. They kept my car for 2 weeks and 4days. I am an independent consultant and I couldn't work. I didn't know from day to day what the status was. Didn't offer me a vehicle during this time. Cost me 2 weeks loss of income. Only told me they were waiting on parts. No idea of when the parts would be in. They have lost a Customer for ever. I'm buying a new car and not getting a Ford.
4/12/2021
Alan D. VERIFIED CUSTOMER
Teresa did a great job! A+
4/11/2021
Brian D. VERIFIED CUSTOMER
The repair was expensive, but done quicker than the original timeline.
4/11/2021
Karla Z. VERIFIED CUSTOMER
Corey was very nice and communicated very well. Car is running great
4/10/2021
Barbara T. VERIFIED CUSTOMER
Gayle was great to work with. Kept me updated. It did take two months to get the backup camera.
4/10/2021
Tim T. VERIFIED CUSTOMER
Job well done
4/9/2021
Harlan A. VERIFIED CUSTOMER
Cory has taken the lead on the service and maintenance of my three vehicles for a few years now and has always treated me with the upmost respect and keeps me updated on every phase of the work being conducted on my vehicles. He is the best at what he does in my opinion.
4/9/2021
Nancy F. VERIFIED CUSTOMER
It was easy to drop off and you kept me updated on progress and what was needed to fix it right.
4/9/2021
KEITH E. VERIFIED CUSTOMER
Pleasant experience.
4/9/2021
Muchael C. VERIFIED CUSTOMER
Service was great. As a side note, I have been receiving the automated texts referring to me as "Muchael", my name is Michael. It would be nice if you could correct that. Thank you.
4/8/2021
James E. VERIFIED CUSTOMER
Cory has consistently provided excellent customer service, with this visit as no exception. He is the reason we continue to drive across town to Capitol City Ford. Thank you and keep up the good work!
4/8/2021
Matthew M. VERIFIED CUSTOMER
Everything was great.
4/8/2021
HARLAN A. VERIFIED CUSTOMER
She provided excellent customer for which I am very grateful. Thanks again!
4/8/2021
Lowell C. VERIFIED CUSTOMER
I always get good quality service from Cory, I have been dealing with him a long time.
4/7/2021
Tim B. VERIFIED CUSTOMER
Gayle was very friendly. Would contact her again when calling for Truck to be Serviced.