Communication during service visit helped keep me informed more than any other service experience
6/2/2023
Steven A. VERIFIED CUSTOMER
Jim is amazing! So responsive to the customer needs! So glad I bought my vehicle at Vernon Volkswagen.
5/31/2023
Jonathan T. VERIFIED CUSTOMER
Great service and done in a timely fashion! Thanks again!
5/30/2023
Kathleen C. VERIFIED CUSTOMER
Promptly took care of the issue.
5/30/2023
Kevin B. VERIFIED CUSTOMER
Your customer waiting area needs attention while customers are waiting for service during construction
5/29/2023
Thomas R. VERIFIED CUSTOMER
Very efficient and knowledgeable. And courteous.
5/28/2023
Giuseppe M. VERIFIED CUSTOMER
Thank you
5/28/2023
Justin O. VERIFIED CUSTOMER
Fast and courteous service. Thank you.
5/27/2023
Phyllis S. VERIFIED CUSTOMER
I was never called to let me know the key fob was in. I stopped and found it was. That was a minus.
However, the staff was superb and fit me into the schedule right at that time to synchronize? The fob. Whatever they do with it:). They were wonderful!!!
Thanks!
5/26/2023
Ray B. VERIFIED CUSTOMER
Jimmy and Diana ????????????????
5/25/2023
Jonathan N. VERIFIED CUSTOMER
Always a great experience at Vernon Volkswagen.
5/25/2023
Kristina Z. VERIFIED CUSTOMER
Very accommodating in an emergency situation. Thank you!
5/24/2023
Ed K. VERIFIED CUSTOMER
Very prompt, professional and efficient service . Thank you!
5/23/2023
Gerald G. VERIFIED CUSTOMER
Yes
5/20/2023
Holly C. VERIFIED CUSTOMER
Very happy with the service I received for my ca.
5/20/2023
Danny H. VERIFIED CUSTOMER
Front Desk at Vernon VW are the most friendly and knowledgeable folks around! Always get my Jetta serviced with them!
5/19/2023
Catherine F. VERIFIED CUSTOMER
Diana was extremely pleasant to deal with and kept me well informed in a timely manner.
5/12/2023
Victor W. VERIFIED CUSTOMER
Service was great, work was completed quickly.
5/12/2023
Robert S. VERIFIED CUSTOMER
Very satisfied with my visit yesterday
5/11/2023
Zachariah A. VERIFIED CUSTOMER
James was very professional. Top Notch, very friendly and a pleasure to interact with during my short time at the office.
i dropped off my Arteon for a routine oil change and James went line by line on the service invoice to show all the charges.
VW Vernon should be proud to have James as part of their team!