Dianna was super helpful and knowledgeable about in the areas of all the questions i had. Thanks for your help guys
2/20/2023
Thelxi G. VERIFIED CUSTOMER
Great service
Thank you
2/18/2023
April L. VERIFIED CUSTOMER
Dianna and Jimmy are great to with with! I always come out of there feeling confident in the diagnosis on my VW and very happy with the overall experience!
2/18/2023
Erol C. VERIFIED CUSTOMER
Great team, very knowledgeable and friendly.
2/18/2023
Michael K. VERIFIED CUSTOMER
Friendly, efficient and very customer satisfaction oriented. Service was completed sooner than quoted. All work requested completed satisfactory.
2/18/2023
Taylor M. VERIFIED CUSTOMER
Amazing service! Dianna is very helpful and knowledgeable!
2/17/2023
Steven A. VERIFIED CUSTOMER
Every time I come into the service department, Dianna is friendly, helpful, and just awesome! She is the best!!
2/17/2023
Blake A. VERIFIED CUSTOMER
Good job :)
2/16/2023
Lester E. VERIFIED CUSTOMER
I am a very satisfied customer
2/16/2023
Donald B. VERIFIED CUSTOMER
Dianna did a great job scheduling my repair and ensuring I had a loaner car to go to work. She also kept in contact with me to let me know when my car would be ready for pickup. She does a great job!!
2/16/2023
Roberto R. VERIFIED CUSTOMER
Contacting dept on Saturday was a challenge. Had to call sales rep who connected with service deot to get an update. Waiting 2 days for a tire was a bit much. In future will go to tire shop if having tire issues.No need for call back.
2/15/2023
Kailash J. VERIFIED CUSTOMER
The reported problems were not solved. Dissatisfied
2/15/2023
Linda M. VERIFIED CUSTOMER
Very pleased with Diana's professionalism at the front desk. She is an asset to your team.
2/14/2023
Rosaly L. VERIFIED CUSTOMER
Diana was great with helping me very polite and kind thank you
2/12/2023
Patricia H. VERIFIED CUSTOMER
She was very polite and professional
2/11/2023
Curt F. VERIFIED CUSTOMER
For the 2nd time in the past couple weeks, service dept squeezed me in as a walk-in for headlight replacement … the right one went first, the left one today! Getting both replaced in such a timely fashion was greatly appreciated.
2/10/2023
Taylor M. VERIFIED CUSTOMER
Dianna is absolutely amazing! Knowledgeable and communicates well! Huge help with always getting me in for an appointment right away! Couldn’t thank her enough for all the hard work she does! She always goes above and beyond to make sure the customer is in great hands!
2/9/2023
Lauralee N. VERIFIED CUSTOMER
I was very pleased with the entire experience. I will be back! Thank you so much! Laura
2/8/2023
Arthur P. VERIFIED CUSTOMER
Vernon VW provided exceptional service . Diana was very customer focused and communicated all of the service issues, allowing me to make the right decisions about my car. I would absolutely recommend the service team at Vernon VW and Diana in particular. Thank you